Gem City Lincoln provides an up front, honest experience. Customers report that the staff answered all questions and never pressured them into a purchase. The financing department secured a great deal with a local bank, and the team gave a printout of all automotive work done instead of a vague story. Vehicles are delivered quickly – one customer had a car out the door in less than an hour. For high‑demand models, there is no dealer markup; customers received a credit for increased taxes and doc fees and a refund on a forgotten deposit. The team remains kind, hospitable, and in constant contact, helping set up apps and explain electronics. Overall, the service is exceptional and highly recommended.
I had a great car buying experience with salesperson, Troy Courson. I appreciated his candidness and honesty in the car buying process. I had the car purchased and out the door in less than an hour!
