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March 2025 by Valorie Zimmer
Opened back up for me after hour to make a purchase order right.
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December 2024 by Chris Gutting
Betty cashier at lumber is very rude, pushed me out of the way to scan lumber. I told her to find another job because customer service wasn't her. Betty wouldn't give me military discount she refused.
Lowes Quincy IL
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November 2024 by Jerry Durbin
Good place, nice employees
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November 2024 by Tracy
I'm only giving 2 stars because a young girl working behind the "customer service" counter has no business in customer service! Very rude. But thankfully, a very pleasant girl helped us with our return and got us help in plumbing...unfortunately he didn't know anymore than we did.
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November 2024 by Amanda Rush
I have been shopping at lowes for years and I was extremely unhappy with how I was treated tonight. I have been renovating my house with the same primed trim that is super beautiful but it easily chips because the primer is so thick so I have to handpick the good ones. I needed 6 boards for my bedroom. I'm in a hurry to finish before winter and of course they only had 7 left and most were in bad condition. I bought 6 thinking I could wood fill and work with them and the guy who checked me out said I could exchange them or return them if they get any new stock because they were in awful condition. Went to return 1 board tonight because it was unsalavgable and the guy with long red hair made me feel horrible and said they don't usually return boards in this condition and made me feel worse when I tried to explain what the other employee said I could do as if it was my fault the board was like that. Maybe Lowes shouldn't keep crap, damaged product on their floors and replenish stock more often. They should have apologized to me! I tried to work with what I was given. Not pleased with the treatment I was given as if it was my fault. Will be going to Home Depot from now on.
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October 2024 by SheepdogX
I have found Lowe's has had just about everything I need for home and yard projects. I appreciate the veteran friendly service as well. Friendly and helpful associates makes Lowes my preferred hardware store.
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October 2024 by Keri Forbrook
If you need anything electrical Brian is the best and he is great with anything. So helpful
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October 2024 by Randy King
Loved it
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October 2024 by Julio Jimenez BD
Got a storm door picked out. They still haven't called to install it. I've called 5 times. I was told that if they bother the installers, they'll slow down installation even more. I'm thinking Home Depot from here on out.
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October 2024 by Gary Lovell
Complete trash customer service can't even talk to a real person
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September 2024 by Christopher Hultz
Staff is always friendly and helpful. Great deals and I can always find what need.
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June 2024 by Terry Buehler
Bought dryer and accessories and had it delivered. The dryer had 2 damaged corners and a tub so loud you couldn't talk to person next to you. Refused delivery and they took dryer back with all accessories. Next day they delivered a replacement with the accessories. Dryer seems to be ok but have only used once. Did not need 3 accessories so was told to return to lowes for credit on charge card. Lowes quincy refused to credit card for these items and only issued a store credit. This is wrong as lowes paperwork was apparently screwed up with 2 different order numbers. I have bought most of my appliamces from lowes but I have bought my last one from there. This is totally wrong and no fault of mine. Very poor customer service over $28.xx. all over a damaged dryer that should never have been delivered to me in the first place!! Beware!!!
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June 2024 by Shannon Kensett
The gentleman helped me was so ? nice thank you
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June 2024 by Jton Jton88
Sells toro but no toro parts...
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May 2024 by Sonna Egbers
Moderate selection of vanities, which is what we were looking for. Employees in the section didn't know anything about ordering, just stock items.
