-
December 2023 by Barbara Schleppenbach
The customer service is first rate, and my dog always enjoys her visits. Jessica in the grooming department does exceptionally gentle and professional work on her nail trim and buffing.
-
December 2023 by Robyns Nest
Guy was more interested in flirting with a girl than working with true customers.
-
November 2023 by Traci S
This place was awesome inside. I didn't know they had so much to look at, that was so real. Everyone was nice that worked there, and very helpful. We will be back again soon.
-
November 2023 by Lori Postle
I always shop with you guys but this was first time at the new store. I love it, super clean employees super nice and helpful, easy to navigate around and found what I was looking for. Came back next day and purchased another item. I'll be back
-
November 2023 by Home S
Horrible return policy on non-perishable items. Punish you if you are not local. Attitude. Simply not smart or perceptive enough to understand how to encourage returning customers. All we wanted was store credit. Stay away from this chain.
-
November 2023 by Donna Woods
Phoenix loves To go to Petco.Always friendly people and usually has what we are looking for.
-
October 2023 by C Mccabe
I am not happy at all with the grooming that my dog supposedly received. He got a bath, ears hacked on, nails cut and barely trimmed the hair on the bottom of his paws. I will not be back.
-
August 2023 by Richard Wagner
I Like these folk. Very knowledgeable and not pushy just to sell something. They are willing to share the knowledge that they have. Very good place to go.We spoke at length to their dog trainer. They only offer one on one training, no group classes. Which is what I wanted. After all, 90% of the training is training me to train the dog. For me, that will happen better in a one on one class.He took the time to stop and speak with us at length. His willingness to do this accompanied by his bosses to allow this has sealed me as a customer. These folk really care.
-
August 2023 by Norman thurman
Went in looking for superworms for our gecko and found more containers of dead worms then living. Some of the containers had dates on them from over 4 months ago. I understand people got to make money but when it comes to living things you would think they would put a little more effort into it for the price they charge. Everything's pretty expensive
-
July 2023 by Barb Spaulding
I brought my dog in to have her nails trimmed. The registration and nail trim process was quick. The whole thing took about 10 minutes. There was also a floor to ceiling window we could watch and my dog could be reassured we were right there for support.
-
December 2022 by Patrick P.
Petco Quincy IL Roscoe's Grooming: Yesterday, 12/6/22, we took our Shitzu dog, Roscoe, to Petco for grooming. A few years ago we had taken him there, and the grooming was terrible. We decided to try them again starting in June of this year. The results are excellent. We cannot be more pleased. The groomer the last few times has been Sarah, but before that we had others who also did good work. Sarah has been nothing short of excellent, we now request her. They have an excellent new facility in Quincy, do the grooming in a short time, very caring, sends frequent reminders of upcoming appointments, staff is very friendly, appointments are easy to make, well organized, and do very good work. The pricing is not necessarily the cheapest as it cost us approximately sixty dollars. We take Roscoe for grooming about every five weeks. In conclusion, Quincy Petco may be a bit pricey, but it is well worth it. Highly recommended!
-
May 2022 by Jim L.
My wife took our 2 yr old lab for a bath and nail trim yesterday for $75 and neither were done properly. The groomer complained our lab didn't like anything so she just did a half assed job. Will never go there again.
-
January 2022 by Josiah Kohl
they whatch me whip. They watch me NayNay they watch me whip and they watch me naynay.minus two stars for selling half dead fishes.
-
January 2022 by john g
Awesome bunch of people ready to help with pet stuff! Great selection in the store.
-
January 2022 by Arden Rivers
Very thankful for the kind associates! I was /that/ customer who arrived four minutes before close. Despite the time crunch and below zero temperature outside, they were still helpful and very friendly. The store is always very well kept and does their best to prevent the spread of COVID. I never have trouble returning or exchanging opened foods that little Lizzie refuses to eat.