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September 2023 by Henry Lee
I cannot recommend strongly enough that you look elsewhere for your moving needs. I hired movers because I did not want to move myself. I had to anyways. Despite someone coming to my home to look at all my possessions- the bill I was charged was DOUBLE what I was estimated. This was with my chipping in to help after I saw how slowly the crew was moving. I was sore as hell the next day. Despite this and respectfully asking that they at least try to get the bill closer to the estimate- they wouldn’t budge. I honestly feel like I’ve been stolen from.Add to this that the crew was 4 hours early to arrive and took twice the amount of time estimated. I had everything packed for them and it still took way longer than estimated.Hands down the worst moving service I’ve ever used. Rent a truck and use Gem city movers instead. At least you won’t feel like you’ve been stolen from.
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April 2023 by Michelle D.
I was very impressed by your company. Rob, Reese, Kainan, and Quintin did an exceptional job with moving my furniture and multiple other things from one home to another. All four men are hard workers, professional, and polite. Moving is a very stressful thing to go through and these four men made it so much easier. I would highly recommend your company to anyone that needs moving services. Thank you very much!!
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March 2023 by Holly K.
This company is a scam.they did a terrible job and charged us twice what we were quoted .
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December 2022 by Noah
Good pricing on units. Professional helpful staff, iv had no issues with this company, they work with you as much as they possibly can.
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October 2022 by Michael Wright
I work there for a little bit over a month love working there one of the best laid-back jobs that I've ever had great boss nice staff Ms Trina's excellent Mr John good people hard work some days pay could be better but great at work environment
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September 2022 by Alyssa
*edit because I guess they want to lie to save face that offer never took place. We where offered to spend $25 to be reimbursed $2 a pound which on a 15 pound frame is $30. I don't understand why their representative would rather be hostile towards us than try to de escalate the situation.**edit because of owner reply, I was never informed my stuff wasn't covered unless i used your packing service otherwise i never would have let you touch it and I was informed we would be covered if something went wrong I even still have the paperwork stating so, I asked if i needed to take my frames and was informed they would be fine.*If you want a bunch of teenagers to treat your stuff like garbage and then act like they're not responsible when they broke it then this is the company for you.
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September 2022 by Yourmommas Hokage
*edit excuse me? I never once raised my voice at the movers and you saying my wife and I where "atrocious" is appalling and simply out of line and you know thats not true, there is a recording of our call on facebook with over 300 views if anyone wants to see our interaction. Honestly you've done more damage to your reputation in your replies than I ever could in a review. The fact you have resorted to blatantly lying is ridiculous."For the record it was a 5ft long framed vinyl lithograph and the movers never said anything about it needing boxed up or i most definitely would have. Yes I did say I would leave a bad review if it wasn't made right that's kind of the point. Also you changed your reasoning on why i wasnt covered, In the facebook vid of our call it was because you where only going to reimburse 40cents a pound because the complex didn't buy good enough insurance so you wanted me to buy a higher insurance package after the incident already took place. Now you are claiming it's not covered because I packed it myself? If this company goes this far to weasel out of paying damages on this small of an amount I would hate to see what would happen if they broke something expensive.
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September 2022 by Heather Frisch
Quincy Storage and Transfer had very helpful and courteous movers. They were professional every step of the way.
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September 2022 by keith dunford
Quincy Storage and Transfer has served our many moves across the county. Impeccable service with nothing ever broken.
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August 2022 by mike siciliano
This company is a fraud. They actually run a phone scamDO NOT GIVE THEM ANY BUSINESS
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March 2022 by Tracy L
Storage facility should be liable for property stolen during a break in.
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March 2022 by Chris Russell
**Edit based on reply from Quincy Storage. I pride myself on being calm and professional in all aspects of my life. Your reply about me yelling and screaming is not true. I simply came in and explained exactly what I wrote below.It’s been disappointing working with Quincy storage. We did a big move from NC to Quincy and have two units. When we moved we specifically identified which items and boxes we wanted in the smaller unit with bright red tape around each box(Xmas/holiday items, tools, etc). They assured us the items would be separated. That didn’t happen and we had to hunt between both units to find items.Second, my credit card was compromised and I wasn’t billed for 3 months, once I realized I hadn’t been billed *I* called and gave them my updated billing information and they properly charged my card for the missed months.Now 20 days later I go to empty one unit and both locks are changed. I’m assuming that happened in the months we weren’t billed, but I would expect a phone call and I’d stop by that day to take care of it. And after I pay for the remaining balance it would’ve been nice to have my keys work again!I’m sure there’s better options with more organized services in town.
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December 2021 by Jeong Ha
The most professional, best service we could have imagined especially knowing that moving is such a stressful process. We are very thankful for the excellent service and plan on using them again as well as recommending this company to our friends and colleagues.
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December 2021 by Kenny Gower
We had our stuff, for what Quincy Storage say was stolen out of our unit. We believe that they auctioned off the wrong unit. We was told that the unit when check was completely cleaned out. Don't know any thiefs that clean out everything that's there, where they are stealing from, empty cardboard boxes and all. Then they continued to take my money each month from April to October, even after they had rented the unit out to someone else. going on 2 weeks now that we was to receive a check for the over payment. Not one camera on their units to help identify how our unit was cleaned out. was told it's not their fault and to file claim with our insurance company.
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September 2021 by Michael Hemphill
Lots services provided a wide range of options been working here for over a year 1 of my favorite jobs for sure we have awesome staff and an amazing boss call or stop in trust me we got you