“I have already spoken with management, but I also wanted to leave a review.
When I first called to ask about immediate openings, the staff was incredibly accommodating and fit me in within 15 minutes. My first appointment went very well, and I truly felt like a princess. We ordered my dress with expedited shipping, and I was given an estimated arrival date, so I made other arrangements based on that timeline.
For my second appointment, I had discussed a specific budget range over the phone. However, when I arrived, there seemed to be some miscommunication. The stylist was kind and clearly trying her best, but many of the dresses shown were outside my budget, in much smaller sizes, or different from the style I had requested. I would have appreciated more upfront communication if there were limited options within my price range.
Unfortunately, due to communication issues between multiple stylists and some misunderstandings regarding timelines, my dress did not arrive before I needed to leave for my first wedding ceremony. This was understandably frustrating. However, after speaking directly with management, the manager took the time to listen, apologize, and work through what happened with me. I appreciated her willingness to take responsibility and help find solutions, and help which is why I am giving 4 stars instead of a lower rating.
I also love that Eighth Avenue Villager hosts trunk shows, making it possible to access a wide variety of beautiful dresses without having to travel far.
My biggest suggestion would be to ensure that important details are clearly communicated among all stylists when a customer is working with multiple team members. Overall, the staff was kind and helpful, but better communication would have made the experience much smoother and my current season a little less stressful.”
“Ladies... I like to look trendy and fashionable and always try to present myself very professionally. These ladies allow me to do just that without breaking the bank. I can ALWAYS find the items in my size and any questions that I have ever had, have been answered very quickly. The ladies at Nicole Lynn's knowhow to keep it fresh and I am a VERY satisfied customer”
“This boutique is awesome! Excellent customer service, large selection of brand name merchandise. I will continue to visit this boutique when I am in town. Big city shopping in a small town. Thank you for being there and making my shopping experience amazing!!! :)”
“Clean store, friendly people, but they need to get their credit department straightened out. Mother couldn't find my credit card, and when they looked it up, they said she didn't have one. So she went through the process again but turned her down. She got a letter saying they turned her down because she had an account, NO REALLY!”
“Cecil is an angel on earth, he helped my dad find clothes for his wife's funeral. If it wasn't for Cecils help I don't know how we would have got through it. Thank you Cecil a million times over. We will never forget your support that day and you deserve the biggest raise Kohls has to offer.”
“The place was busy. I went online and found a few items that I thought I might like to try on. Was looking for an outfit but ended up with one pair of pants and one top. Most items were not in store or not my size. Loved the pants I picked out with the help of the employee, but there was no top for it in my size. Happy with purchase, wish we had a store close by. ?”
“Thank you Sheridan for being so nice to me today. Your customer service went over and beyond and you made a customer want to come back to shop with you. I love both my flannels and the right sizes you suggested was spot on….Your team needs to be proud of you and your smile ?”
“Amazing customer service, she always chats with you but it always quick to help everyone out that's browsing. They have everything from vintage lighters, to walking sticks, to bongs and pipes. It's an amazing stoner shop, but you can literally find a gift for anyone in here. The items they get are always random and they normally only have them once. Come check them out, as they are a local business in the Quincy area.”