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February 2024 by Dave Burrell
Very helpful
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January 2024 by Jeff Townsend
Friendly staff that cares who you are. Thank you all for the help.
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November 2023 by Gary Stow
I don't usually buy parts here anymore. If you need wax or antifreeze your good. Bought several power steering pumps that kept failing. Would bring back for warranty & eventually they erased from the system because the power steering pumps kept going bad.
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July 2023 by A Tool Bucket
Team members are helpful, and they usually have what I need in stock.
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May 2023 by mike jokubauskas
On a trip down from Chicago I found my self having to get towed to this Autozone after a nasty tire blowout. The timing of this wasn't exactly great considering there was a storm rolling into town that wasn't all that pleasant. The moment I arrived at this store I was greeted by two amazing worker Shane and Spencer who helped me every step of the way. These two went above and beyond to help when they didn't need to. In the middle of tornado sirens strong wind and heavy rain they helped us get everything sorted and figured out. Because of Shane and Spencer I will never shop at another auto store besides Autozone. These two are some of the absolute best Autozone has to offer and hope that in some way they can be appreciated for their amazing service.
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April 2023 by Max Jones
First and foremost I’d like to give a huge shoutout and thanks to Spencer and Shane. The two most humble and hospitable employees I’ve ever had the pleasure to encounter.It’s not everyday that you’re on a road trip from Chicago and you suffer a wheel blowout on I-57 and get a tow to the Rantoul Autozone, but I’m glad that this excursion included Spencer and Shane. Who could’ve ever guessed that a massive tornado would decide to roll through town at the very same time and leave us stranded longer than expected? Spencer and Shane’s kindness and helpfulness in the wake of me and my friends adverse travels were a difference maker in our experience.Once the storms cleared, the assistance to get our tire changed and get us back on the road we’re second to none. While it was never on the original agenda, Shane & Spencer and the Rantoul Autozone will always have a special place in my memory and in my heart. Thanks again guys for all of your help and banter through the storm.
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December 2022 by Diane Ramaker
We are headed south with our motorhome and the check engine light came on. We checked oil and called a friend who was a truck mechanic. He had some ideas but from a distance couldn't tell us for sure. He suggested going to a repair shop to have it checked out. We were near Rantoul, IL and decided to go to the Auto Zone there and have them scan for an error code. The scan showed that the #9 cylinder was misfiring. Rob at Auto Zone said that it was almost certainly a bad coil. So we bought a new coil and changed it right there in their parking lot. Problem solved! Thanks to the awesome crew at the Rantoul, IL Auto Zone for a $57 fix vs a $300-$400 repair bill!
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November 2022 by tony carmona
2012 Mitsubishi outlander SE all wheel drive don't ever order parts for this vehicle here at AutoZone the computer does not match up with the parts I've been back and forth three times for calipers brackets they do not match the model of the year no they do not match wasted gas waste of time and waste my patience one star and have a nice day
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September 2022 by kathleen hayes
They always go up and beyond to help their customers
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September 2022 by MJ juarez
Dafina is a wonderful person. She was very understanding on helping my father-in-law that is non English speaker, she provided great customer service.
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July 2022 by Holden Heiser
Call for availability of product. And questions about a specific product. He said he doesn’t know when he’s not about to go read the box to find out. Terrible, absolutely terrible customer service
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July 2022 by Mark Movirer
I find what I needed on a break down in these store
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May 2022 by Sandy Turner
We were at the Gordeyville horseshow over the weekend near Rantoul, I’ll. It was time to leave, hook up our truck to horse trailer and leave, and the truck wouldn’t start. After calling our roadside assistance and striking out, we contacted Kyle at Autozone. Kyle came out quickly, on a cold, windy day, brought two batteries for our truck, and installed them. It fixed our problem and we couldn’t be more grateful!! We tried to offer him $ for his services, but he refused. You have an awesome employee with Kyle. This happened on May 1, 2022, Sunday afternoon.
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May 2022 by Connie Shepherd
I appreciate that I can purchase items and that the staff replaces them in my car for me.
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February 2022 by Mike Waite
Very knowledgeable Very helpful.Great service.Far better than O'Reilly's.No comparison between advance and AutoZone!AutoZone is much better
