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April 2024 by Chris Ottolino
Associates were very helpful regardless they didn't have what I needed but that was my fault
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April 2024 by ernie andre.
Nice job on my mower.
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April 2024 by Z Dog
New owners don't care about the employee's, they just care about their corporate greed.
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March 2024 by gizelle wells
First time I am cutting copper pipes and installing a new utility sink faucet….. Joe was so helpful, knowledgable, and kind! He helped me find the right tools, explained them clearly, and I left there feeling pretty confident in regard to the project I’m working on:)
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March 2024 by Leo Lowy
Such a great store- always have what I need, with such a friendly and helpful team!
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March 2024 by R C
Today we picked up some food saver bags that they ordered for us, a bag of potting soil, and some water softener pellets.The friendly folks were patient and helpful. Aiding us to find what we needed right away. No need to be wandering around up and down the aisles unless that's your thing.Whether I'm in California or the Midwest, or anywhere I go that there is an Ace, I can count on quality service and goods.This store upholds the tradition and we will continue shopping at Ace for the experience we can count on. Good job y'all, thanks for the excellent service!
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February 2024 by Pat Marchant
Huge selection of merchandise. Helpful and friendly staff!
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February 2024 by Brenton Stettner
Went into the Twin Lakes Ave hardware and bought a couple breakers for my fuse panel, $16.99 each. They didn’t have enough to finish the job so I ran down to the Richmond store, picked up the same exact fuses but were over twice the price at $39.99 each. Absolutely ridiculous.
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January 2024 by CALABRESE MECHANICAL
Excellent
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November 2023 by David Kunhart
The employees on the floor are extremely helpful and polite. Can't say the same about the old lady cashier.
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November 2023 by LES
37 years in Richmond I've only found a few times that they had anything in stock. Overpriced if I do find anything. This goes back to when they were located in the what is now the Veterinarian is now.
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October 2023 by Shannon Flynn
The gentleman at the back service counter was so very helpful and is a great asset to this store. Thank you (can't remember his name) for the great service in finding the replacement battery for my key fob and installing it. Thank you!!!!
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August 2023 by Robert Marchant
Great people. Always ready to help. Lots of inventory. A true "Hardware Store".
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August 2023 by bryce jones
I live out of state and recently purchased a traeger smoker for our family lake house on Powers Lake. Jason worked with me to get the smoker that I wanted and get it assembled and delivered at no extra charge. They even did all this on the weekend of country thunder, which apparently makes the entire area a traffic nightmare. Thanks guys.
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July 2023 by Kenneth Barkulis
I recently had the opportunity to visit JC Licht Ace Hardware, and I must say it was an outstanding experience. From the moment I walked into the store, I was greeted by friendly and knowledgeable staff members who were eager to assist me with my needs.One of the things that impressed me the most was the vast selection of products they had available. Whether I was looking for paint, tools, or home improvement supplies, they had it all. The store was well-organized, making it easy to find what I was looking for, and the shelves were fully stocked with high-quality merchandise.The staff really went above and beyond to provide excellent customer service. They took the time to listen to my specific requirements and offered valuable advice and recommendations to help me make informed decisions. They were patient and willing to answer all my questions, ensuring that I left the store with everything I needed.Another aspect that impressed me was the expertise of the staff. They had a deep understanding of their products and were able to provide detailed information about different brands and their respective benefits. It was evident that the employees were passionate about what they do and genuinely cared about helping customers find the best solutions for their projects.In addition to their exceptional service, they offer competitive pricing. I found their prices to be reasonable and in line with other similar stores in the area. They also had various promotions and discounts available, which made my shopping experience even more enjoyable.Lastly, I want to mention the overall atmosphere of the store. It had a welcoming and friendly vibe, and the staff created a comfortable environment for customers. The store was clean and well-maintained, which added to the pleasant shopping experience.In conclusion, I highly recommend JC Licht Ace Hardware to anyone in need of hardware supplies, tools, or paint. The store offers an extensive selection of high-quality products, knowledgeable and friendly staff, competitive pricing, and a welcoming atmosphere.
