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November 2023
Unable to call. Even when I make time to visit the branch, they send me back because I didn't make an "appointment".
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January 2017
poor service, bad attitude. I was going to deposit a significant amount of money, but service and attitude was so poor, I decided I'll put it in my Chase account. I wouldn't come here again unless it was only for the ATM
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October 2016
Worst service. Received bad advice from banker at River Forest branch telling me I did not need to retitle my accounts to my trust. Now my check is declined & will be mailed back to me which takes 5-7 days according to the representative I spoke to who is in the Philippines! Terrible service all the time.
