CVS is a pharmacy and store offering a wide selection of good, fully stocked products. The pharmacy staff at some locations is described as fantastic, friendly, helpful, patient, flexible, and communicative, with prescriptions filled quickly. The business also conducts coronavirus testing, including lab and rapid tests, subject to eligibility and state availability. However, experiences vary significantly by location. Some customers report atrocious phone service with long wait times, while others find calls get through quickly. In-store customer service can be poor and unprofessional, with staff sometimes not assisting or greeting customers. Some pharmacy locations also close for lunch, which is noted as inconvenient.
River Forest, IL store - self-checkout that accepts cash has been broken for months. If you are looking to pay with cash & get checked out efficiently, this is not the store to go to.
February 2026
Eventhou it is very busy, staff is ready help and very friendly.
November 2025
Amazing pharmacy staff ! Pharmacist Alia and Mariya are amazing and the best in the game. This place will take good care of you !
