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March 2023 by Lori Stoner
This brank never answers the phone. When you make a telephone appointment they never call.
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February 2023 by Ed Victor
I have worked with Cruz Barraza (Manager) for many years. Cruz is the best bank manager I have worked with. Relationship and trust are very important to me and Cruz is extremely professional, hard working and goes the extra mile to help his customers and address their needs. Cruz is the main reason why I continue to bank with 5/3.
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February 2022 by Ali Abusaimeh
Cruz A Barraza is the best manager there ever was! I had a very complex issue with the consumer reporting agency ChexSystems and was not able to open up an account for months. He was the only one who was able to help me resolve it and get me an account. Thank you so much! This is Samir Abusaimeh!
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December 2020 by Elisabeth Andersen
Stay away!!!! I was rudely discriminated! The employees are RACISTS! I went to this branch to open an account and wanted to get debit card as well. Two Asian clerks tried to “help” me. They both looked like they never saw documents like foreign passport before. Here are just SOME questions they asked me:Are you legal in this country? (I am legal resident having all the proper papers including SSN)Why do you need an account?What you planning to do with an account IN CASE you’ll get it?Do you work illegally?Why you came here to this particular branch if you live in Chicago?What’s your marital status?And many more nonsense racist questions. They treated me completely disrespectful and beastly. I think I’ll write a letter to the CEO.
