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December 2023 by Tuff Mutt
On 11-29-23 I was in need of a car battery that was unexpected when I went to start my 2012 Honda CRV it was dead and I had to go to work my neighbor jump started my car and recommended to call "PETES AUTOMOTIVE SERVICES" since he has been a long time client of there's. I called IMMEDIATELY and spoke to Michelle told her of my situation and the emergency of having to go to work she explained she had to talk to Pete first to see if he could get me in since they are slammed pack with other car repairs upon her return call she said Pete would be willing to squeeze me in and I quickly drove to his business, talk about AWESOME CUSTOMER SERVICE FROM A OWNER! he replaced my battery and.. my back brake lights which btw i didn't know were out! this automotive car experience has made me a return customer for any other future car repair issues and all I can say if your looking for great customer service followed by HONEST WORK and extremely fair and reasonable rates of service then i strongly recommend this business.
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October 2023 by Van H.
Pete's was recommended by a good friend, who had been taking her vehicle there for years. Recommendations to me are very importation especially coming from someone who I've known and respected for years. Also I know this person only gives referrals, when we'll deserved.Prior to going to Pete's, I had a bad experience with a local business, mechanic and tire shop in the area (North Ave & Harlem). Went for an oil change, tire rotation and once over before putting my vehicle on the road in late June. Was told my radiator had a leak and it would be expensive to repair. Weeks prior, my husband vehicle had been leaking fluids on the garage floor, so i purchased two silver large cookie sheets from a auto mechanic store, to catch liquid and keep from staining the floor, put one under each vehicle. His vehicle did continue to leak and stain the pan, but my mine was clean nothing, and still looking new after several weeks. I explained this to the very polite and professional desk personnel. He insisted there was a leak. I'm panicking because I was unsure if we should put the vehicle on the road. But we did, stopping along the way to check the radiator fluids several times, never did the fluids go low even to today, That was in late June and here we are in mid October. When I took the vehicle to Pete's for brakes had him check the radiator for any leaks or abnormalities. Me Pete stated, there was no leaks and he looked fine, which saved me around 1700.00. Thank you Pete's!!!!!
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September 2023 by Andy
I brought my car here because I moved far from my usual mechanic, I had a leak of my power steering fluid, every time I added some it would all pour out and make a mess and the wheel would become impossible to turn. I got charged $800+ for replacement of the power steering system, pricier than my usual mechanic but wouldn’t be such a huge deal if it had made any difference. It also took them like 5 days to get my car back to me. The fluid went right back to leaking everywhere, and my wheel to not working. So I took it to my usual mechanic and he said the power steering system was not changed, it was old and rusty, and it was just a $30 tube that got replaced. Anyway he fixed it up within a few hours for $450 and now it’s fine. Also replace my wipers with some cheap ones that my parents were mad about, which I didn’t ask for. My bf takes his car here all the time and raves about it so maybe they just mess with you if you’re a young woman :(Services: Steering & suspension repair
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September 2023 by Veronica Ortiz
Hey Jeffy lube, learn my lesson, that the cheap shops want to fix all engine problems by using LUCAS OIL. I stated twice that my problem was that the camshaft were not working properly and oil was not on the right pressure. Still when I went back the supposed Profesional repeated the same thing I told him and said my problem would be fixed by doing an oil change. Of course he would recommend an oil change because that's the only thing he specializes in. This is worse than RATATOUILLE.
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September 2023 by M Me
How do you guys think that oil will help fix all engine problems... not only did I tell you the problem I had with may car but you had me waiting for at least 2 months. At least now I know that cheap places are not always worth it. WOST PLACE I HAVE BEEN NEVER COMING BACK
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September 2023 by Marcus Cavazos
I got my ac fixed not too long ago. Super helpful all around.
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July 2023 by Ray C.
Great Local Auto Repair Place...Pete's Team is fair in price & repairs , only what's needed , not to try to sell you anything you don't need...The only place to go for auto repairs...
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July 2023 by Simon Yeung
Pete’s Auto is honest, fairly priced, and always does high quality work. Very knowledgeable, courteous, professional. I recommend Pete’s to anyone seeking to repair their vehicles.
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April 2023 by Margaret A.
Fixed car in a timely manner and predicted trouble and nothing extra came up...affordable.
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April 2023 by Susan Singer
Quick service, good work, and a fair price!
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March 2023 by Richard Bowen
Very happy with the service here. Everything you want in a mechanic: competent, efficient, honest, fairly priced, knowledgeable, very friendly staff and then some...Services: Air & cabin filter replacement
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February 2023 by Dennis Brennan
Pete was great. Someone recommended him and he was excellent. Quick service and good advice
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December 2022 by Anthony Cuellar
I’ve been a steady client of Pete’s for 1 year now and am always satisfied with the quality of his work/shop/staff! Our car need major work done back in July 2022 and Pete was honest and upfront on what to expect bill-wise. There are no surprises or ‘gotchas,’ just an honest man who builds trust with his clientele.I’m happy to be a regular client and will continue to be for all car maintenance.
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November 2022 by David W.
Lots of good reviews led me to try out Pete's Auto, and more than one lauded Pete's "communication." Not my experience by a long shot. I dropped off my 2012 Murano at 8am Thursday and delineated what the problems were: 1. Warped front rotors needed to be replaced -- may as well replace the pads as well; 2. Right rear passenger door won't open; 3. Inspect suspension including contact arms, tie rods, everything, and offer an estimate to fix it -- basically a 2nd opinion as another mechanic had given it the once-over a few months ago and said it would be $2-3000. That's what I told the woman at the desk: I knew the suspension was practically shot (after 90K miles on Chicago streets); fix 1 and 2 and give me an estimate. I have no idea what she actually told Pete or wrote down. But no one called me all day Thursday to let me know what's going on, so I called late afternoon and was told Pete wasn't available and to leave a number. No one called back Thursday. Friday I called late morning and Pete was "on the other line" and I left my number again. No one called. In the afternoon I spoke briefly with Pete, who seemed unaware of the status of my Murano, and asked me to hold; after a few minutes the same woman came on the line and said Pete wasn't available. I told them I needed to pick up my car, and they asked when I needed it. I was renting a car and had to return it and would pick up my car before 6. They seemed surprised I would need my car back after 2 days in the shop. At 5:30 I called to say I was on my way and could they be there at 6:15; at that point Pete told me the suspension was "in bad shape" -- which was why I brought it in in the first place. Got there before 6:20, Pete appeared and again told me the suspension needed alot of work; He said it would probably be 3 grand or more. No mention of the brake rotors or the passenger door. In other words, after 2 full days in the shop, repeated phone calls to find out what's going on, after $150 for a car rental, Pete's did ZERO work on my car. Not even a real estimate for any of it. The only reason I don't give it an equivalent zero stars, or one star, is that he didn't try to charge me anything. Of course, he didn't give me an invoice either, since he HAD DONE NOTHING ON MY CAR FOR 2 DAYS. Let me communicate this: Not going back to Pete's Auto.
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November 2022 by Dustin Adkison
Pete is the best in the area! Really knowledgeable and honest.
