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August 2023 by Beth Walsh
Robert was so friendly and helpful, it made the experience easy and less stressful than expected!
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August 2023 by Mark D
Friendly employees, but the star ratings are for the rodent droppings I keep seeing in my storage unit....
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March 2023 by Dorothy Murphy
Taking $80.00 of my disability check 1651 n.leclaire wrongful eviction city of Chicago county of cook state of Illinois Chicago housing authority HUD Housing and Urban Development
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February 2023 by Robert P.
The Lock Up associat Robert provided excellent thorough service. I dont appreciate the move in fee however the convenience of drive up option and availability at last minute add in excellent polite service from Robert made it an overall great experience. oh they provide the lock nice.
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October 2022 by Liz Appler
This place is definitely not handicap accessible if you don't have a car you will have to walk or what not in the street
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October 2022 by Paul Bendersky
Robert and his team are simply great. Thank you for making it a great experience
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August 2022 by Rosemary L.
Robert was amazing he helped me find the proper storage unit for my needs! Furthermore, he was extremely patient and showed me several spaces so I could decide on what works best for me. The hours are great you can access your space from early morning until late at night. My previous unit through Public Storage on Pulaski was not accommodating with time and they had maintenance issues. The inside of my unit at Lockup is immaculate and I see that they have excellent pest control. Time and care is put into keeping the entire property clean. Prices are reasonable and they send you a reminder to pay before you get charged a late fee. Thank you Robert and crew at the River Grove Lockup!!!
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April 2022 by Teena R.
When we refer to the 'good old days' it generally means honesty, integrity, fairness, easy going, exciting, not much convenience as much as convention, practical, friendly, generous...and that's what I found here. The space is clean and comfortable with indoor-outdoor carpeting. Not cold and hard like most storage places. They provide the locks instead of you having to pay for one as the storage places below will require. We visited Cubesmart's and Safeguard self storage and while Cubesmart had several viable options, their storage locations just didn't suit us. Safeguard Storage saw us and immediately jacked up the price though we were quoted a much lower rate from their Call Center. I can only imagine why they changed rates within 10 mins. It doesn't matter because my daughter is getting a steal of a deal from them and we found a place we can more than appreciate here at The Lockup Storage.
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April 2022 by todd birkeland
Robert was very nice,very through explaining the process. Glad I went too lock up
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December 2021 by Jerry Slowik
Easy process Great service
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November 2021 by Jazmin Delatorre
Valeria was such a sweet heart. She was very helpful, I highly recommend using storage with them, nice and clean as well…
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August 2021 by Linda Araujo
Good storage
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June 2021 by Jerry D
I started out renting a small unit but then had to change to a big unit. The manager, Robert Brown, made everything very easy and really took that extra step to be sure everything was good. I appreciate his positive and helpful effort.
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May 2020 by Jane Glick
Polite & helpful!
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March 2019 by Benny Velazquez, Jr.
Bad customer service. Not friendly, actually rude. Finally getting out! Manager was very rude to my wife when she forgot the gate code. Could have been more compassionate. Rent keeps going up. Much cheaper elsewhere for same size! For all these reasons, they are lucky to get one star.
