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June 2022 by shelby Johnson
I’ve had them for a year. I didn’t like how I went to the bank and asked for my cash and it wasn’t on hand. Was told it could take a week to come they would call me when my money was there to pick up. Also lost my debit card and have no access to get in my online account. It’s Saturday. Also have no way to cancel my card till they open up on Tuesday. Monday is Memorial Day. So hopefully my account won’t be dry. Also I checked my other card cause I’m on a joint account with my sister and they don’t even list a stolen card contact on the back of the card. I’m so mad they deserve to be reported to the bbb. No reason I can’t cancel my card.
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May 2022 by James Scott
Susan Peters was very nice and helpfulI highly recommend this bank toAnyone who wants to open up a account !!!!
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October 2021 by Todd Lewis
Recently offered a no credit check $1,000 back to school loan for members. After paying application fee and providing all paperwork. They told me they wanted a credit check. That defeats purpose of a no credit check loan. Then denied it. My paycheck goes to them before I ever see it and I just paid off a loan with them. Another time I had my mortgage payment set to go through. Another check cleared before it ND left it $100 short. Having never bounced a check with them, they declined it and charged me $25. Didn't let me know by phone or mail. It came back through and bounced again charging me another $25. Now to resubmit payment I'm over 30 days so it dinged my credit,. They could have taken it and charged the fee, since my paycheck goes there first, they know they will get their money. This credit union is the worst I've ever dealt with for making customers feel wanted. Give us your money and move on. I'm looking into other places and will move my business elsewhere once I can switch over all my businesses associated with them.
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August 2021 by Moni Stef
I've been with this credit union since 1995. They have always treated me respectfully and have made financial products available when I needed some help. Much better than big banks.I have since moved out of state. But still utilize them through shared branch banking.
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June 2021 by Jameela M.
Today after opening the app to view my account, there was an disclaimer regarding wire transfers, the disclaimer would not disappear if I clicked disagree so I was forced after 5 attempts to click on agree. Writing great reviews are subject to the individuals receiving what they want "a loan". This credit union is in a black and brown community and yet we are forced to agree with their practices even when we disagree!!!! Forced to agree with their tactics that will affect the majority of individuals that bank with them without acknowledging that their tactics has taken away your legal rights!!!! Wake UP and stop agreeing because the answer to you needs are yes!!
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April 2021 by Stacy D
Fantastic people that work with you!!!!!
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February 2021 by Red Beautiful
Great credit union
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November 2020 by Nicholas Johnson
The experience I experienced here was the worse. The credit union was prejudice, while not displaying equality. I live, work, & worship in this area. To be denied after already approve isn’t great practice. I sit outside crying because of the encounter. I was approved for a personal, and auto loan. , brought all substantial documents on behalf of myself, got approved then denied verbally without any denial letters, It’s been months and I still haven’t received denial letters. I spoken with the Vice President and president whom asked me to leave after asking qualifying questions, this was the worse experience I had when I have accounts at this bank, I pay for applications fees, I work, I’m a essential worker that contributes to my state, small and mediums business. I’m a victim of discrimination, to feel and be treated in this regards isn’t great practice.
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July 2020 by Bonnye Thomss
A great place to bank with extremely supportive staff.
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January 2020 by Charles Lewis
Best bank and staff ever!!!
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August 2019 by Mawiyah Dawud
Best Bank ever. Always professional. Love the staff.
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September 2018 by Jennaelynn Rodgers
Awesome staff. Extremely professional. Know their stuff. Helped me so much
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September 2017 by Mike P.
I've been a member since the early 1970's. I have had active savings and checking accounts the whole time and for the past 20 years it has been my primary checking account. I have had CD's and loans in the past, always very easy to manage through this office. It has been so much easier to transfer funds and such than it ever was with our traditional bank accounts and the people are always pleasant. This year I'm retired and wanting a reliable car to last the rest of my likely driving years. Found the car but, being on SSI nobody wanted to give me a loan at any rate. I called this office from the dealer. Told the dealer to hold it for a week for me. The next morning I drove downtown and was at the dealer by noon with a check in hand at a ridiculously low rate that makes it easy. it doesn't get better than that. The hardest part was I drove downtown instead of the el.
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February 2017 by Jasmine Stewart
Best place to be
