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January 2025 by Nick Bralles
Very friendly and also very professional I'm well pleased with my decision to bank with First American.
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December 2024 by C P (James)
Angela is as sweet, patient, and kind as she is knowledgable. When I go through those revolving doors and see her behind the counter, I’m relieved because I know I’ll get the best attention and care. This bank, and this branch in particular, is the best bank I’ve belonged to. Thank you!
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December 2024 by Danny Trujillo
Working with Jennifer Kossman was delightful experience. I was extremely pleased with her service, she went above and beyond to assist me. Thank you!
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September 2024 by Jacob Jones
Great customer service, Caryn & Angela are the best!
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September 2024 by Debi Scroggins
Just a great place to bank. The staff is very friendly and helpful and super knowledgeable. 10 out of 10!
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September 2023 by Tom Piette
Excellent service on our recent HELOC. Representatives were very helpful and the whole process easy and efficient. I would recommend First Am Bank to anyone looking for a loan.
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September 2023 by TeTe Renee
Don’t go to this bank unless you want to get racially profiled when depositing a large check. Went to deposit a legit check from my previous bank, it was deposited then returned because it had check reader markings on it. Then they closed my account for suspicious activity. I guess being black and trying to deposit a check is suspicious. Horrible bank
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July 2023 by Thomas Davis
Our representative was kind and thoughtful . The experience was wonderful.
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July 2023 by Terry Cortesi
Been My Bank 20+ Years. Love Caryn and Angela and the other People are really Nice too.
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January 2023 by Tracy Wood
Super friendly and very helpful staff. Great Big Bank support in a small Midwest town.
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January 2023 by Camp Life
I come here with no account, once a month, and get a box of coins. (Usually Pennies or nickels)⭐️⭐️⭐️⭐️⭐️ For customer service
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October 2022 by Rafael Maldonado
Very helpful and friendly environment. Made my experience awesome!
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December 2021 by Jason Straka
The People and environment are Amazing don’t get me wrong! But when it comes to the banking portion, like the app, the ATM’s at the Branches, and the overall functionality of the banking is just very obsolete compared to where all other banks are at with the advanced and always updated technology. Like I use a lot of apps that require you to like your bank account through Plaid which helps link your bank with the app. Well I can not find First American Bank on Plaid so therefore I can not use a lot of the apps that I was using when I had Chase Bank. With them I always was smooth sailing everything was so technically advanced where with Fist American Bank, which I am now banking with because I moved and this is a lot closer to me then chase. But I’m just sort of disappointed with the switch and losing all the advance technological things I had before. I had Zelle just right there in the chase app to send and receive money easily. There is just so much more you could be doing for us First American Bank! PLEASE STEP IT UP FIRST AMERICAN BANK?????? I know that if you guys did start advancing the technology and the app and updating and just keeping up with the times, you guys would be doing 4-5x as good as your doing now. That’s all from me. So please make my banking a little easier and advanced please.??
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October 2019 by Ekkehard-Teja Wilke
My experience over many many years has only been positive. It is what a neighborhood bank should be like.
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October 2019 by Frank Swiadek
Caught by a train ended up wanting to go in about a loan I was waiting for my wife to pull up in another vehicle what did ask to use the bathroom I was told there was no public bathrooms I explained to them that I was caught by the train I had nowhere else to go when my wife pulled up turn around and told her to get out of here or not doing business with this place
