-
February 2024 by Andy Graham (agrambo)
I haven’t used my storage space yet but the signing on process was extremely easy and quick to do. Cost is very reasonable and 1st month is free!!To be continued!!
-
February 2024 by Ann Lichtman
Excellent service for clients, business itself for people. Thank you for what you do for people
-
January 2024 by Elias Hohlastos
Wonderful, clean, climate controlled storage facility. Friendly staff.
-
December 2023 by Joe Booker
Was helping a friend with his storage locker yesterday morning and Bambi was nothing short of amazing!!! We really appreciate all your help!
-
December 2023 by Ellen Elias
I have had great experiences with both people that I've dealt with on location, especially Mary. The reason I gave only 4 stars is because of the way the business model is set up, not this particular location in Deerfield. The place is clean, easy to access and the people working there are extremely helpful.
-
September 2023 by Will Smith
I had a storage space at public storage in Naperville that left a bad taste in my mouth. When I found this place online, I assumed the tasteless experience would be the same. However, I couldn’t have been more wrong.The sign up was seamless and the ladies in the front office were extremely professional and helpful throughout the process. Not to mention, they always spoke if I came by to check on my items making me feel my stuff was in good hands. I don’t remember the other lady name. But that Mary customer service was exceptional and she always went above and beyond.The inside is clean and well kept. The elevators didn’t have left over debris or nor was it all stinky. I personally don’t like carpet in storage places. However, the carpet at this facility didn’t smell or look bad. I checked out today and although I’m happy I don’t have to pay monthly for a unit anymore, I’m going to miss the friendliness and the experience this place offered. Overall, my experience was superb and if I ever need to rent a unit again in this area or if I know someone in this area or if you’re looking for a unit, this place is #1. From the quality of service to the units. Leave your belongings in good hands.
-
September 2023 by Samantha Loochtan
Mary and Bambi were so friendly and welcoming. Mary helped me figure out my lock, showed me the unit before to make sure my stuff would fit. They were both very personable, made the experience quick and easy. Definitely recommend the facility! Very very clean, organized and easy to navigate.
-
September 2023 by David Ginople
Mary was extremely helpful and friendly. I had lost the keys to my locker and needed to have the lock drilled. She asked if I could wait, as she was waiting for a customer. The customer never showed up and after 45 minutes or so, Mary put the “ back in 15 minutes “ sign in the window and went to my locker to drill the lock. I even returned to the office while she was working on my lock, no one was waiting. Not only was she committed to getting my lock drilled, but she was aware that another customer also needed her attention…
-
August 2023 by Arthur Reingold
Mary was very helpful in helping to select the correct sized storage unit. Very pleasant and easy to work with.
-
August 2023 by Norm Black
In addition to being clean and well kept, it’s always a pleasure dealing with Mary the manager - she’s courteous and very helpful!
-
August 2023 by James Schwarzbach
Mary, an employee at the Riverwoods Cubesmart assisted me in getting a new 10x10 space. She was knowledgeable and professional. Very good to work with
-
July 2023 by Mike B
Mary was a pleasure to work with! She set up High Tails Animal Rescue quickly and efficiently and took care for our storage needs!
-
June 2023 by Howard Wax
I have been a customer of CubeSmart for several years and have found the staff to be helpful and knowledgeable. My recent interactions with Bambi could not have been better. She was a thorough communicator and especially pleasant. I continue to be impressed with how clean everything is and how the facilities are so well maintained. My prior storage experiences were not so great.
-
May 2023 by Michael Johnson
I moved here from another location down the road and it is a night and day difference, cleaner, better lighting, and climate controlled. Bambi was friendly and very helpful with everything. She takes great care of the place and takes pride in that. I wish I moved sooner. I will actually be storing more of my stuff here than I would at the old place due to the cleanliness and being climate controled.
-
May 2023 by Rachel Ambrose
Mary went above and beyond helping us move. She is a ray of shining light to the entire facility. Ask for her if you have any problems as she has all the answers about Cube Storage!!
