Verizon provides reliable phone service and plans, with many customers reporting that their devices work well. The staff at the stores, including in Robinsonville and Robinson, are frequently described as an awesome, polite, and helpful crew. Employees are noted for being patient, pleasant, and focused on finding the best deal for the customer without being overbearing. They effectively solve problems and provide needed help to get phones up and running. However, some reviews mention unexpected hidden fees or advertised deals that did not seem quite right. Overall, the experience is often very good, with many customers giving a high rating and highly recommending the store for its good customer service.
Thanks to the great customer service, I was able to get my broken phone replaced very quickly. Thanks for the help.
September 2024
Nice to have a phone company that communicates well, doesn’t surprise you with a bunch of unexpected fees on top of your original bill, and knows how to show good customer service.
August 2024
I needed help completing my new phone setup. Very professional, and very knowledgeable!
