AutoZone Auto Parts on N 7th St in Rochelle, IL, is known for its excellent customer service and friendly staff. Customers frequently highlight the attentive assistance they receive, making them feel like a priority. Zach and Angela have been praised for their quick checks and support, especially when concerns arise, such as a check engine light. Andy, the parts manager, has also received commendations for his dedication to helping customers, as he personally installed a new battery for one customer while ensuring everything else was functioning properly. Many reviews mention the helpfulness of employees like Andres and Logan, who made stressful situations easier during road trip mishaps. Additionally, customers appreciate the willingness of staff to offer guidance, as seen when a team member took the time to demonstrate how to install wiper blades. Overall, AutoZone in Rochelle stands out for its commitment to customer satisfaction, making it a reliable choice for automotive needs.
The AutoZone in Rochelle Illinois is hands-down the place to come if you are anywhere in the area. You must come and see Damien, Zach, Logan and Angela. This is amazing. I feel like I’m with family. I was stranded 900 miles from home and they saved me.
July 2025
Check engine light was on and was super worried. Zach and Angela made us feel like a top priority, checked everything out, and lessened our worries. Top rate service by these two which was so appreciated!
July 2025
Zach was very helpful! Offered to change my lightbulb! Would recommend!
