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November 2023 by Taylor Colby
Always great. Prices are fair, they don’t make me feel uncomfortable when explaining extra things that need to be done and they have even helped by dropping me off at work and picking me up when my service is done.Service: Oil change
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October 2023 by Kellie May
My car broke down on my home from Iowa to Wisconsin and I just took a shot in the dark on where to have it towed. Butitta Auto had a good rating so that’s where I decided to take it. Ethan was very communicative with me, understood my situation and made sure to get the repairs done same day so I could get back home. He was nice enough to send a tech to the hotel to pick me up since I couldn’t seem to find a Lyft driver. The tech was very nice too (I’m sorry I didn’t get his name). I had a very good experience with this shop.
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October 2023 by Gregory Bridenbaugh
We picked up a piece of metal in a rear tire on the interstate. Ethan was professional and even though it was late in the day they got us back on the road quickly. The technician, Jonathan, even reset the car tire pressure settings after the repair. The cost for the tire repair was less than I would have been charged at home. Prompt friendly service at a low cost.Service: Tires
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October 2023 by Keith Witherspoon
I brought in a vehicle that was partially taken apart and Ethan didnt bat an eye. Got it towed in and fixed by the next morning and was very professional about it. I would definitely recommend this place and will be back there myself should the need arise.
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August 2023 by Rene Lampley
Such great customer service! I know nothing about cars and they don't make me feel ignorant at all. They explain what my car needs in a kind manner. Definitely recommend!Services: General repairs
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August 2023 by Beth Anderson
Very friendly and accommodating. And they finished up my car earlier than expected.Service: Brakes
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August 2023 by David Bernstrom
Vacation was interrupted by a flat tire. You were able to get us back on the road before our morning coffee. Thanks for your early and timely repairs.
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July 2023 by Seriana Carpenter
Always accommodating! Appreciate the full inspection along with pictures. As well as being able to pay over the phone if I’m not there or if someone picks my vehicle up for me.Service: Oil change
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June 2023 by Tyler A
Great customer service, helped me out of a jam that turned out to be a leak on my tire air nozzle.
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May 2023 by Chris Bruno
Serpentine belt went out on my work van on my way to work. Called Butitta, they got me in first thing this morning. This is the only place I take my vehicles, if I don’t do the work myself. You can actually trust them, can’t say that about a lot of Rochelle mechanics.Services: General repairs
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April 2023 by Stephanie Juarez
This was my first time coming in and I had a great experience. The service manager was very helpful and super nice. I really recommend coming here!Services: Auto brake repair
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February 2023 by Robin Hughes
These guys were absolutely fantastic! They got me in and out right away and were very friendly and fair! I will absolutely be returning for future business!Service: Vehicle Inspection
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February 2023 by Jeffrey Anderson
I had a leak from the transmission pan gasket and a much needed wheel alignment. After careful examination by the Technician, Jon, it was apparent that the outer tie-rods needed replacement. The necessary repairs were made and it drives like it was when it was new. Items that were note-worthy are, taking of photos of areas needing attention, actually being shown what was wrong, the technician clearly explaining what was needed to correct the issues as well as a helpful, friendly management team to secure the necessary parts for the repairs. The total cost for the repairs were more than fair and I will use them again in a heart-beat.Service: General repairs & maintenance
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December 2022 by Gil Newell
These guys are the absolute best! They rescued me off I-39 when no one else was even interested in helping. Though the problem turn out to be a bad transmission and beyond my means they were totally ready to get it replaced and me back on the road. They got me to a hotel for the night and assisted the wrecker with towing it out and on down the road. Again, great bunch of guys, friendly and ready to do what it takes to get you back on the road!
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December 2022 by Mackenzie Johnston
Pulled in right at 7:05 am needing to have our oil checked to make sure everything was okay. Trent was very kind and helped to assure us that we’d be fine!
