Internet Service Providers in Rochelle, IL

“Thank you to Heather Bryant and Colton for exceptional service providing a landline for my mother. Even with many roadblocks, they continued to use every available resource to help my mom. Every conversation we had ended with reassuring and pleasant words. Heather was very accommodating with the phone plan and as a result my mom has a phone that is easy for her to use. No more phone frustrations for her.”

“Everyone was so helpful and made the transition from Verizon super easy! They were knowledgeable and very kind! They even helped me put on the screen protector on my phone (: Victor, Ivan and Pete were absolutely wonderful!!”

“★★★★★

I can’t say enough good things about Rochelle Municipal Utilities. My family recently went through one of the hardest financial times we’ve ever faced after my husband was laid off due to the BP strike, and we were on the verge of having our electricity shut off. I was honestly embarrassed to even apply for utility assistance because it’s something we’ve never had to do before.

Crystal reached out to me the very next business day, and from the moment she spoke, her kindness and understanding were so comforting. Even though we didn’t qualify for the assistance program, she didn’t stop there she took the time to walk me through other options that could help us. Because of her, our electricity wasn’t shut off, and she was able to give us a multiple-week extension to catch up on our bill.

That kind of compassion and willingness to go above and beyond is something you don’t come across often. We have never had a bad experience with Rochelle Municipal Utilities, but this truly meant everything to our family. We are so grateful for the support and so thankful to live in a community with people who genuinely care.”