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July 2023 by Lorraine Coleman
Great customer service and you guys done a fantastic job with replacing my front brake pads, I will most definitely come back to have work done on my back brakes.
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May 2023 by Jim C.
When we called at closing time to say the car was on I-88 making a lot of noise, they stayed over an hour past closing!! Brought the car in, he put it up on the rack, figured out the problem and fixed it in ten minutes. Then he checked his work and said it's good to go. It was. Also, he asked for a very small amount for his work (and he also stayed after closing). Excellent service and people there.
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May 2023 by Ian Hubik
They were recommended by a friend. They just replaced my engine and a box of parts a day ahead of schedule and at a very reasonable rate. It's a bit out of the way, but I would come here again.
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November 2022 by Ann N.
I was heading home from vacation Friday evening when my car started making an ungodly noise. Still more than 200 miles from home, I exited into Rochelle hoping to find help. Pulled into the first gas station I saw and they recommended Pancho's automotive, just down the road. Pacho gave me instructions to his shop and even stood out front with a flashlight to make sure I got there OK. Took the car for a test drive and checked it from bumper to bumper. He diagnosed a problem with the transmission, but it was too big to fix that night. He also found that my car was very low on oil and filled it up. He calmed my fears and got me safely back on the road. After almost an hour of work, the only money he would take was to pay for the oil! I am thankful I found such an honest shop and would recommend him to anyone with car trouble. Thank you so much Pancho!
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July 2022 by Dee Best
You guys!! Amazing. My Wipers stopped on highway and he got the fixed right away and ony way. So greatful for him. GOD BLESS YOU!Service: Auto windshield repair
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July 2022 by Anthony King
It was a good experience. Will definitely go back for another try
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May 2022 by Cappo Trappo
Panch Is the man too call if your car is in a stall he'll take care of your car and you don't gotta go far great mechanic friendly guy
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May 2022 by Travis simmerson
Quick repairs excellent prices but only takes cash
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May 2022 by Jose Jimenez
Awesome job done and fast...my go to mechanic
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April 2022 by Ethan Jacobson
Efficient and good work for a more than fair price, also a joy to talk to. Very hardworking mechanics and Pancho knows his stuff. Came in thinking I had a radiator leak due to antifreeze on the fan shroud and didn't think much else of it. Pancho noticed the radiator was good and the water pump was leaking.You can bring your own parts if you know your issue, or he can order them. Came in at noon with my own misdiagnosis and by 2:30 I was done after a friend picked me up for a quick trip to grab a water pump. Only 140 dollars in labor. Will be back and will absolutely recommend Pancho's if someone asks for a mechanic.In hindsight though it should've been obvious to me that it was the water pump and not the radiator, so, my bad. Glad Pancho could correctly diagnose the issue and set me straight.They do not take card, only cash or check, however there is a gas station right next to Pancho's with an ATM.
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April 2022 by Bobby Ewan
My family was traveling from the Chicago suburbs up to the Wisconsin Dells and experienced some car problems. Pancho gave us a free diagnosis and solution. True professional. Gracias
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March 2022 by Jennifer Minniear
Hour and half from home, middle of nowhere, radiator hose blew. Able to get us in right away, explained everything. In and out in 45 mins. Very reasonable price, especially for being on a Saturday and an emergency.Service: Engine repair
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March 2022 by John Peters
Pancho is an excellent mechanic. Very prompt and professional. Extremely good rates for labor. Recommend to everyone I know.Service: General repairs & maintenance
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November 2021 by Kristen S.
I was traveling out of state, and my car broke down at a gas station not far from Pancho's. It happened about half an hour before he closed. I was able to chat with Pancho and he advised I could have my car towed to his shop and he would be able to help me out first thing in the morning. We communicated updates by text, which was super convenient. Ultimately I got my car running and made it to my destination, but Pancho's willingness to help and his friendly demeanor put me at ease in an unfamiliar town. Highly recommend!
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October 2021 by Fortune Bell,III
I arrived with one problem that was remedied almost at closing. They advised if I purchased parts for another issue they would make the repairs before closing. The shop is extremely reasonable,knowledgeable and willing to help you. These guys are A#1 in my book and I give them 100 stars.
