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August 2025 by Twilight News
The Rochelle USPS location has consistently provided excellent service. I’ve never had an issue here—wait times are usually under five minutes, if there’s any wait at all. The staff is always friendly, helpful, and professional, making every visit quick and stress-free. It’s refreshing to have a post office that runs so smoothly and treats customers with respect. Definitely a five-star experience every time.
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July 2025 by Jim Nowakowski Sr.
Always a pleasure
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April 2025 by Reinaldo Almanza
Excellent service!!
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March 2025 by Lori Maslin
I needed a replacement Passport because I lost mine. The 2 women working there were so helpful. They went above and beyond.
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March 2025 by Rick Carlson
I’ve lived in Rochelle for three years now and the first year the mail delivery was great, we had a great mailman. Since he left the Rochelle Post Office his replacements have been terrible. I’m a senior citizen on disability and some days are good and some aren’t. This week I placed an order even though it clearly states leave at front door mine was left in the mailbox, twice. The consistently pathetic service from this branch is inexcusable.
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March 2025 by Ryan Miller
Not specifically this location, it’s mostly fine, but USPS as a whole is awful. Any time I order something and it’s shipped via USPS, I can assume it’ll be late. Just like the current package I’m waiting on that was ordered 9 days ago and has been sitting in Indianapolis for 4 days for unknown reasons. I guess at this point I’ll just be happy if I get it at all.
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December 2023 by Trask Ororke
Lady that answered the phone was super nice
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August 2023 by Gene Kempson
I have rural service from the Rochelle facility. I'm located east of the airport. My service is the absolute best. Thanks to carriers .
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April 2022 by Randy Robinson
I work every day until after the p.o. is closed.they don't have a exterior mail drop box to drop mail off
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August 2021 by Martin Richards
I've had a lot of problems with this PO. I wont list them all but one in particular stands out.FedEx and UPS deliveries.Sometimes they work and sometimes not.No one there can give a coherent answer.The supervisor says, "we dont take any deliveries from FedEx or UPS."I asked him, "what about those stacks of packages from UPS and FedEx you are standing right next to"?"Uhhh I dont know"I ask him why I can sometimes get them.He doesnt know and cant direct me to anyone who does.Immediately after this dispute, I stopped getting any mail - not even bills or junk mail - for a 4 week period!I took this issue to the Post Master who had no explanation and claimed I had just not received any mail!Maybe things are better now but this crew really needs to be investigated by a higher authority.
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May 2021 by Jerry Rhodes
Quick in and out.
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April 2021 by Kyle Wayne
Very high prices. Consider UPS.
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April 2021 by Agatha Slazyk
This is a horrible post office. I moved to Rochelle in June of last year and I never had so many issues with a post office before. Either our mail is very late, it doesn’t get delivered when a seller says it has been delivered and one time a small package was outside in the snow instead of being put in our mailbox. I am nervous to really order anything because of this. Ridiculous!
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January 2021 by woof beast
I've had a lot of problems with this PO. I wont list them all but one in particular stands out.FedEx and UPS deliveries.Sometimes they work and sometimes not.No one there can give a coherent answer.The supervisor says, "we dont take any deliveries from FedEx or UPS."I asked him, "what about those stacks of packages from UPS and FedEx you are standing right next to"?"Uhhh I dont know"I ask him why I can sometimes get them.He doesnt know and cant direct me to anyone who does.Immediately after this dispute, I stopped getting any mail - not even bills or junk mail - for a 4 week period!I took this issue to the Post Master who had no explanation and claimed I had just not received any mail!Maybe things are better now but this crew really needs to be investigated by a higher authority.
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December 2020 by Steve Knopp
Mail is thrown at my door. Breaking content inside box.
