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October 2023 by Josh Combo
not nice people at all.
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September 2023 by Eric Anderson
Call the guy he cussed me out refused to come out to my job and give me an estimate this isn't the guy you want to talk to unprofessional small business one man runs the whole show.
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August 2023 by Rebecca Eubanks
We have used Smith Septic for 9 years. Today after our cleanout, I sent my card info to pay by text. Our bank flagged the transaction as potential fraud. This problem took 10 minutes to fix and we paid in full. While trying to get this corrected, I had to listen to the owner call us names and threaten to come back and dump 1500 gallons of waste in our yard. He said we have been cheating them out of money for years because our tank is bigger than he originally thought. I was shocked. We only paid what they told us to pay. I assumed they know how much to charge for what they do. At the end of the conversation, after he realized our payment did go through, he told me we would have to be a cash only customer from now on. We will never use this company again or recommend them to anyone else. I have never seen a business owner treat a customer or anyone like this.Service: Drain cleaning
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August 2023 by Joe Henton
Excellent service. Honest. Fast. CleanService: Outdoor plumbing system repair
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July 2023 by Michael White
Me and my wife just want to say, what a great professional job Collin and Steve did. These guys are great. Honest, and trustworthy. I Had no problem with not being there for the couple days they were working, and leaving them the keys to my house. Really good install and showed and explained everything to me. After the job, they cleaned up the yard did all the extra’s. I have been using Smith septic many years for clean outs on my old system, that really was a bad designed system. Now Collin has designed a new one that is gonna last for many years, I would highly recommend Smith Septic . Thanks again Collin!Mike and Deb WService: Septic system installation
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February 2023 by Michael Jones
Once again Smith Septic shows how good and honest they are.Three years ago I had another septic company come out to have my septic serviced. Well to make a long story short, I wasn't happy with their service. I received a bill that was twice I was expecting, with no warning. Went with Smith after that.A couple days ago my septic alarm went off, Smith Septic came out and showed my the terrible wiring work the other company did which caused the malfunction. The wiring was arcing because it was not water proofed and unprotected, so the pump was not working.Smith Septic fixed the wiring and all is working again.
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December 2022 by Matthew Bridgman
Prompt service got the job done well, very professional!Service: Sewer repair
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August 2022 by deb hill
My husband and I called Smith Septic because our usual company said that the job could not be done. Colin Smith, his father, Mr. Smith, and Steve came out to assess the job. Our lot is small and we needed either a new septic system or replace laterals, etc. This is a 3rd generation business and these men (all certified) met the challenge head on and found the tank didn't need replaced, only the laterals and parts. They could have sold us a septic tank when not needed, but they didn't. They are honest, hard working and easy to talk to. The job was completed when they said they would and cleaned up like they said they would. They offered to come back with more dirt, if needed. They are now our new company to work with. We feel like we have made good friends when this company finished their work. Thank you to Smith Septic for making a nearly impossible project to happen!!! So grateful for Smith Septic!!!!!
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August 2022 by Joann Adcock joannaluvsdoxies
Very professional and friendly. Seems to want to go the "extra mile"
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June 2022 by Sheri Harris
Collin and the gentleman with him were the best. They were very helpful and friendly. Very reasonable for all the work they did! Highly recommend!!Service: Outdoor plumbing system repair
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May 2022 by Ashley Jennings
Excellent service! Collin was great and very helpful. Explained our system to us and fixed our problem quickly. Highly recommend!
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April 2022 by Faron Brown
Collin did a great job and was very professional. Not only did he resolve my issue (cleaning septic/ tank backing up) he noticed what was causing it. Very knowledgeable and educated me on how my whole septic system worked. I definitely recommend Smith Septic!Service: Outdoor plumbing system repair
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April 2022 by al bilb
Smith Septic. professionals , hard workers that take good care of their customers.
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February 2022 by K Spons
Smith Septic went above and beyond for me. Easy to communicate with. Responsive to my questions. Came out and diagnosed a problem with two foot snow drifts on the ground even though I was a brand new customer.Kim Van Pelt, Rochester
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January 2022 by Teresa Severns
Excellent service at a fair price!!
