AutoZone Auto Parts receives mixed reviews regarding its staff and service. Some customers find the employees very helpful, knowledgeable, and courteous, willing to assist with needs and questions even when busy. These staff members are commended for their good service. Other reviews criticize some staff as young, unwilling to assist or work, and standing around. These customers feel some employees are uninformed and treat customers poorly. Management at some locations is also questioned. The experience appears to vary significantly by store and individual staff members.
Greg replaced my headlight and had amazing customer service! Thank you!
December 2023
Caesar was able to help me change my headlight. Nice guy!
January 2023
Autozone as always was very helpful. Recently I was at O'Reilly's and they were more interested in selling than helping. Thankfully Autozone, and it's employees continue to be helpful and do assist with any needs or questions! Bravo
