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November 2023 by ROBIN ANDERSON
I went to the Rock Island store, and got help there, the East Moline store didn't work for me. Nikki helped me out(if I spelled your name wrong I'm sorry). A lot I was stressing so bad, I made so many mistakes with the phone, she helped me out and corrected them all. Thank You so much Nikki
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August 2023 by Michael Carlson
Don't buy the Gateway internet box. They promise you can return it if the service is spotty. However, they don't know how to return it. Call customer service that's a run around as well.
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June 2023 by Leticia Reyna
They help with my phone cause I'm not sure how to work things
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February 2023 by Randall Lashbrook
I went there to figure out how come my car radio wasn't in sync with my phone they couldn't figure it out but they were nice to me trying to figure it out
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January 2023 by Nelly Baoga
Mika is great boss she treats us customers as we are family thanks metro
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January 2023 by ESTELLE JOHNSON
Well the store in Rock Island ill don't want to give you a recipient at all it like they have something to hide never know
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December 2022 by FriedReacts
Can’t call the number given for the store just rings so I have to come in instead of the convenience of the over the phone .
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October 2022 by Diana Phillips
Very helpful staff.
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September 2022 by kesia molina
Really sad, if you are Spanish please go to the other store, soo racist and rude, liars, the lady ovethere treated my mom like an animal, I can't believe that we still dealing with people like that, believe me if you are Spanish or don't Speak English don't go ovethere.
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September 2022 by James Pyles
Love the workers on site but when I talked to rep on phone he was trying to scam me for more money for changing my number which was free and lied about his name cause he new he was trying to scam me
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September 2022 by Enzo Cozzolino
The lady soo rude, poor communication with the customer.
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July 2022 by Cherie Berry
I had a representative helping me that read very hands on and knowledgeable of the phone and plan that worked well for my budget!! Thanks T-Mobile
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December 2021 by Shamika Mcneal
Amazing customer service
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September 2021 by Zyra Rayford
Lol Metro Pcs is such a scam ?. Calls do drop in a couple areas but not horrible. Make sure to ask questions or you will get finessed. Switched over from Sprint because I saw their “promotion” for a free phone and buy one get one free. Told me she’d throw in a “ deal “for the cases and screen protectors as bundle right.. Charged me $85 for 2 basic phone cases. $30 EACH for flimsy screen protector that didn’t even fit my phone. Oh and they put it on your phone for you of course because it’s non refundable now ? But no seriously just get your phone(s) and plan and dip, get accessories elsewhere or online.
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July 2021 by Dana Dunbar
Great customer service and speedy
