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October 2023 by alicia held
I blew a tire after hitting a curb and after my daughter and I starting to try to change the tire I went over to the auto body shop across from where I pulled into and asked one of the guys if he could help us. The guy that helped us was very kind and so patient. We had all the tools but had one of those Jack's that take forever to use the bar with and after he tried with mine he even caved and got his own jack from the shop. Finally got the jack situated and then the nuts on the tire was too tight so once again was kind and patient and walked back to his shop and got his tools. The whole job took a lot longer than anticipated when I originally asked him to help but thankfully he was very patient and willing to do all he could to help us. He didn't ask for anything in return but for me to write a review on Google. His review was most definitely earned and will keep his shop in mind if I need anymore help if I'm in rock island again.Service: Tires
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September 2023 by Hany Khoury
My teenage daughter messed up her car driving into a parked car. I got an estimate from a body shop for about $5,000 for new parts and paint and so on. It's a fairly inexpensive teenage car so there was no way I was paying that much. Rickys is near my work so I took the car there and explained the situation. He told me he could make it look almost perfect for a fraction of the price. He actually made it look completely perfect for a fraction of the price. I really appreciate his work and the great deal he gave me.Services: Painting
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August 2023 by Joseph Zhu-Carnevale
Highly recommended!Auto body shop is a unique business because, unless, god forbid, the customer is accident-prone, there are seldom repeat customers. As such, many auto body shops lack the incentive of keeping long-term customer relationship and satisfaction but instead focus on short-term profit-taking by providing overpriced services coupled with marking up the parts when possible.That is where Ricky's Auto Body makes a difference and why I think a positive review is imperative to spread the good words about this business. (1) Honesty. The first thing the owner Andy said was "let me show you where you can order the taillights on your own online for affordable prices and I will not mark up the parts". Andy even patiently helped me to compare price online. (2) Professionalism and Transparency. Andy and his employee are open to discuss the progress of repair and show me in real time how the work is done. (3) Superior quality of work. Picture is worth a thousand words. Please see attached "before" and "after". (4) Humanity and Compassion. After knowing the details of my accident especially regarding the other party (at fault) who did not carry insurance, Andy expressed sympathy and worked out an affordable plan. In light of the quality of the work, I would have been paying much more at some other body shops. (5) True customer care. Andy noticed there was a sound when driving the car. For my safety of driving, he got on the ground and probed under the car to locate the issue and referred me to another shop who specializes in that type of issues.Services: Painting
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August 2023 by Joseph Z.
Highly recommended! Auto body shop is a unique business because, unless, god forbid, the customer is accident-prone, there are seldom repeat customers. As such, many auto body shops lack the incentive of keeping long-term customer relationship and satisfaction but instead focus on short-term profit-taking by providing overpriced services coupled with marking up the parts when possible.That is where Ricky's Auto Body makes a difference and why I think a positive review is imperative to spread the good words about this business. (1) Honesty. The first thing the owner Andy said was "let me show you where you can order the taillights on your own online for affordable prices and I will not mark up the parts". Andy even patiently helped me to compare price online. (2) Professionalism and Transparency. Andy and his employee are open to discuss the progress of repair and show me in real time how the work is done. (3) Superior quality of work. Picture is worth a thousand words. Please see attached "before" and "after". (4) Humanity and Compassion. After knowing the details of my accident especially regarding the other party (at fault) who did not carry insurance, Andy expressed sympathy and worked out an affordable plan. In light of the quality of the work, I would have been paying much more at some other body shops. (5) True customer care. Andy noticed there was a sound when driving the car. For my safety of driving, he got on the ground and probed under the car to locate the issue and referred me to another shop who specializes in that type of issues.By the way, I don't know why Yelp puts me in California. I work and live in Rock Island, Illinois. And the repair work was done locally.
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July 2023 by Chris Hayes
I needed some expandable side mirrors installed on my truck. They got me in the next day and did a great job. Everything went smooth. I’d go back there again.
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June 2023 by Steve Richards
Great job on my touch up paint! Good prices
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May 2023 by Carlos Hernandez
Looked around for awhile to see which shop had the best prices finally found Ricky’s and gave me a more than fair quote for some body work on my car he got it done quick and even helped me drop off my car after an accident and came to the shop on his day off. It’s hard to find good people in the mechanic/body shop world I’m glad I found this shop.Service: Body & Trim
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March 2023 by Melissa Maylum
One of the more positive experiences I’ve had with a body shop. I needed my whole front bumper replaced due to hitting a deer and they did an excellent job. I always felt like I was in good hands.
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March 2023 by Sue Roberts
Andy stayed overtime to finish my repairs. Work was professional and perfect. Very happy with Randy’s Auto Repair.Services: Painting
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October 2022 by Patrick Lerschen
Andy and crew did a marvelous job on repairing the fiberglass on my 95 Corvette. Paint match was spot on. They come highly recommended for fast friendly service! 5 Star business!Service: Body & Trim
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December 2021 by Clue 55
Awesome!
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August 2021 by Darius
This has to be the best shop around!!! Went in 10 minutes before closing. Had got into a accident and ruined my bumper he told me to come back in at 11 tomorrow he fixed my bumper (over 600 dollars in damages) in 2 hours and charged me for the low. Car looks amazing definitely recommend very professional and reliableService: Body & Trim
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April 2021 by Celia Guyer
The only shop I saw out of around 10 shops that gave me alternatives for the body work needed. I got in fast and the work done was phenomenal. The manager was very cost conscious, which was a plus as I paid out-of-pocket, and seems to be very aware of insurance deals/ savings as well. The manager was also super friendly, and overall helpful. Pretty much stuck to the quoted price.Services: Painting
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February 2021 by Diane Oestreich
Very professional and did a great job. Price was more than fair, which meant that I could afford to fix a l5 year old car.Would definitely recommend.
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January 2021 by Kevin Leveston
Great guy fast and generous ?
