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July 2025 by Riley Koziol
I spent a lot of money on a sofa/love seat set and originally asked if could pick it up with a truck and trailor. I was told i wouldnt want to do that because if I damaged anything during the move, I would be respnsible for that. So I paid the delivery fee of $250. When the couch was delivered, the delivery guys damaged my door frame and pulled the screws out of one of the hinges on the door. I did not realize this until after they left. They left my door open, so when i realized that, i went to close it and it wouldnt close. I was able to re-install the hinge and the door now closes but the frame still has knicks in it. I completed the survey that was texted to me and i was contacted by someone through that advising me Ashley Furniture is not liable for damages during delivery because its a 3rd party delivery service, so they said i had to speak with the delivery company, even though Ashley Furniture hired them. I spoke to the dekivery company and they originally offered me $200. That was 5 days ago. I politely sent a counter offer 4 days ago. No response. I sent another email over 24 hours ago and still no response. This store should be hiring better delivery companies and not making the customer deal with the property damage claim when I wasnt the one who hired the company
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July 2025 by Debra Goodwin
I had a wonderful experience in choosing the tempur-pedic mattress I needed. I appreciated the salesman's patience in meeting my needs and providing quick delivery.
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June 2025 by Chef Diglett
Had a great experience here buying a couch. Josh was extremely helpful and friendly, while also not pushy in the least. I'm very picky and he helped my husband and I with a variety of options. He gave us time alone to discuss things which was very nice. He also explained all of the pricing and costs and how they worked in a clear and friendly manner. Will definitely choose Ashley again in the future for more furniture needs!
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June 2025 by Sara Vong
horrible customer service. they overcharged me on a mattress when I told them my budget when shopping for a new mattress. they kept giving me the runaround and still will not correct the issue so now i’m stuck with a bill over 4k. never coming back here
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June 2025 by Mike Reinders
Logan is great to work with
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June 2025 by Mike Henke
Our sales man Logan went above and beyond. He was a total rockstar .Ashley furnature has a customer for life.
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June 2025 by Ary Purifoy
Love my new furniture! I would recommend! Best place to build a home
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June 2025 by Carol Bennett
Super helpful! Thank you!
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July 2024 by LeRoy Hada
Great group of kind people. Extremely easy to talk to.
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July 2024 by PATRICIA MENDYGRAL KIBBLE
Lillian was wonderful not pushy at all. She walked with me and measured things for me. We helped us make our decision. Pricing was also good.
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July 2024 by Kristin Nichols
Our sales person (Lillian) wasn't overly pushy and was able to answer all our questions. We found a sectional we love and after shopping around Ashley Furniture had the most affordable deal with 60 month, no interest financing.
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July 2024 by kelly vick
The Ashley’s sales were excellent. They took time to explain the product and was able to answer any questions we had.
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July 2024 by John
Our sales person Mousur Abedrabo was really helpful and treated us with a lot of respect and kindness which made us feel comfortable and was very knowledgeable
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July 2024 by Dianna Hillers
Your associate was very helpful and a pleasure to work with. Minus a star because I received an email with an invoice attached, looking like a request for payment to complete the order when I only requested a quote.
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July 2024 by Harold Winne
Stopped here to buy a couch, a dining room table, and a room of children's furniture. They have removed all children's furniture so we went across the street to Bob's
