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September 2023 by Isaac Daniel
I needed a new thermostat for my over the range microwave. I went in with my part number and they ordered it and 5 days later I picked it up and had it installed in to microwave. I would recommend Automatic Appliance Parts to anyone repairing appliances.
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July 2023 by William A
Every time I bring a random part from my old appliances in my house in the store these guys know exactly what it is. I've seen a few bad reviews about pricing and how people can get it cheaper online but I think the prices are always fine and I'd rather pay a professional to give me the right part than just wing it on some part I found online that may or may not burn my house down. Excellent service.
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June 2023 by jake Lanski
Sadly as other reviewers said. They will randomly mark parts sky high. 40- 50$ part marked to 120$. I wish they were old school honest. Sad . If the part was reasonable I would have them install it . Instead, just like Automatic Appliance I played the new school way of dealing, bought the part cheap and YouTubed the install. 1hr of labor saved me probably 200$ at least
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May 2023 by Sam Jager
Great online catalog for parts and diagrams. Great parts in-stock. Helpful advice from counter staff.
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November 2022 by Wendy Morton
Always friendly. Can order online and easy pickup in store.
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November 2022 by Nunya Bizznes
Were lucky we have this store in Rockford
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November 2022 by IThoughtof Googleplexfirst
Always friendly, courteous and have parts in stock and ready. When something breaks down, you need the part to fix it. You need to be able to get the part. This is that place. Snagging customer service!!
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November 2021 by Chuck Bray
Came in with an oven problem. They found my part for a reasonable price. Walked me through the process of repair, and the saved me hundreds of dollars from a repair man.I will be back for any and all needs for appliances.Thank you guys for the awesome help.
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November 2021 by Otter Pay
Have always had the part I need same day, in and out, easy. Avoid knock-off junk from Amazon and come here instead. Support your local businesses!
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November 2021 by Jeremy Weeden
Fast friendly service. The replacement part worked perfectly. Would highly recommend.
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November 2021 by Jeff Sturtecky
The people here are great! If they don't have it you don't need to fix it...
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November 2021 by Anthony p
I always like dealing with this place, easy and fast.
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November 2021 by MikesHandyWork
Excellent service, super knowledgeable staff
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November 2021 by Te D
Can't beat the convenience of getting a drum belt for a domestic dryer, especially during the holidays! There is no competition when shipping, price AND the environment are involved. When others expect performance, how else to impress? Bring merriment by outdoing those who think their registered "Glow Pad" tracking devices are superior compared to the "Old School" ingenuity of COD.Obvious, the owners know the importance of maintaining a recognizable, dependable, business-oriented, establishment. Not an exclusive "boutique", but a tidy and efficient commercial/industrial remedy. Represented honestly, by Chris and his co-associate, that had the part at the counter, having only inquired about availability.Satisfyingly accomplished.Impressed and endeared, Thank You
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November 2020 by Patrick McIntyre
I have only been in a few times, but every visit has been met by kind, courteous professionals that know their stuff. AAP has saved me a lot of time and hassle. Thank you.
