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November 2023 by Shannon McElhatton
RUDE WHO EVER ANSWERS THE PHONE. SAID PLEASE HOLD AND HUNG UP AND THEN THEY GET REFERRED BUT FOR WHAT THEY ARE POINTLESS.
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October 2023 by Kimberly Howard
Over priced!!! Maybe he thought because I was a woman I would not have knowledge of a good price for a rear driver door. These guys tried to quote me triple!! Will not be spending my money here and O will tell my friends not to do so either.
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October 2023 by Dylan Sigler
I bought a transmission for my shop through these guys. Called about pricing one week and then called back a week later for pricing again. They originally quoted me $1300 for a trans with 80k miles. they sold that one and told me they had another with 126k miles on it for 1250. I was flabbergasted 40k+ mileage difference and your charging me $100 less. Especially when you can go get a remanufactured transmission with 0 miles from any reputable part store like advanced oriellys or autozone for 2k with 0 mileage. But im trying to do the job on a budget for my customer so I accepted the transmission. I asked the guy before I went to Rockford to pick it up if everything was good on it and working and he said yes its been verified to be 100% fine and working. Upon delivery of the part I find that the oil fill tube is completely damaged and broken off. I called him to see what he can do. The guy pretty much said there is nothing he can do he would send me the new tube but wanted me to pay $150 in shipping and then I was like rather than paying you for the shipping or having you send me a new part how about you just refund me some of the money for the transmission we bought and he said okay how about $50. $50 wouldnt cover the part nor the labor for my team to take that off and install a new one. He then proceeded to call me insane and I just told him Myself and any other midas will know not to do business with his company any more for the way he treats his customer. WORST experience I have ever received from a part distributor
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August 2023 by Av Smith
Trash. Rude people bad service, take your money somewhere else
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August 2023 by Adan Peralez
Go here often used auto part’s always have the parts I’m looking for
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August 2023 by Angel dude
Good customer service and affordable parts
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June 2023 by Robert Kelley
Very helpful, great service, great price. I was unable to find what I needed at any other salvage yard that I called. I am 2 hrs away and they were very helpful in making sure I was able to get what I needed quickly and easily.
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June 2023 by Joe Wankowski
fast shipping but came incomplete was sold with upper grills now there saying its not
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June 2023 by Mustafa elomran
Oh thanks a lot we are nice people work in B &H
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April 2023 by Little Lulu Beans
This place is by far the most ridiculous place ever. They want me to pay them $1100 for a part and won't let me see it first. They are out of the minds. Crooked as hell.
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April 2023 by Alec Kerchner
It's a business, but the person who answers the phone is rude and sounds like they absolutely hate their job. No customer service skill.
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February 2023 by Oscar Garcia
Pretty bad service, the people at the counter is pretty bad in customer service
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February 2023 by Phil King
B and h is hassle free and always has what u need at affordable prices they are also very friendly and like family that's the only place in rockford that's always open and honest with customers
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February 2023 by Catherine Kuehl
By far theeee WORST customer service I’ve ever experienced in my life! They’re completely rude, careless, and WAY OVER PRICED! Wouldn’t recommend them to anyone! I would rather walk somewhere than have to deal with them to get any parts again!
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January 2023 by Alyssa Magnus
I was trying to help my roommate get a new rim and tire for his car. We called and when asked...we got hung up on. So we called back and then they said we wouldn't be able to find one for his car in the whole state and to go to Wisconsin for it....I have never...NEVER been treated that poorly about car parts. EVER... who thinks that's a good way to do business? How can you not care so much that you drive your own business away just be ause you don't want to do something? I would give ZERO stars if possible...
