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January 2024 by Menace Syn
We just went up to battery plus to work on a issue we were having with our battery and we were working with the sweet African American lady was being so helpful and then she passed us over to Scott and he was acting very high and mighty and while my grandpa was explaining his problem he was just smiling in his face while he’s in pain because of what is going on and acting ignorant telling him that it’s his vehicles fault and that it’s not his problem and just was being rude when he knows many people are coming in with the same problem you dont basically laugh in someone’s face when your in a time of struggle what type of customer service is that then on the flip the sweet African American lady and I’m sorry I just didn’t get her name but she was absolutely so helpful and so personable and professional the absolute opposite of Scott and from what I hear this is just how he is how can this company be ok with people acting like that who work for you don’t you want to represent your company with class like the sweet lady did not the ignorant high and mighty it’s not my problem it’s your fault type of guy. This was a very upsetting visit to this company!
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January 2024 by Craig Nielsen
Live in Rockford IL. and it’s -12 here and they changed my battery for me.
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January 2024 by Kari Wooley
I went yesterday to get a battery for my watch which turned out to be defective.I just love them they are so helpful and so sweet.they even gave me an idea to get some great lunch.Id love to say thank you gentlemen and beautiful lady.
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January 2024 by Duane Banderet
Awesome. Helpful. The best place to get keyphobs.
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August 2023 by A Var
best place to get your phone screen fixed! best price and fastest to get it done. Chris and the other staff were super nice and made the painful experience of a broken phone screen, not so bad
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July 2023 by Raymond Dittman
B P takes care of their clients, stand behind their products, warranty claims are no hassle
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May 2023 by Dave Ganze
Batteries Plus on Perryville Rockford IllI ordered 2 batteries $37.00 each and when I went to pick them up the guy behind the counter tried to give me a used battery.I could Clearly see that something was plugged into one of the Batteries the terminal was scratched and twisted.no plastic caps on it like the other one had and them, after I questioned it HE said O it must have been damaged in shipping.I've been in shipping 40 yrs. This was not damaged. From shipping but was USED!!!I wouldn't have given them 1 star but I couldn't complete this post unless I did....
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May 2023 by O.D. Patton III
Service is incredible! They helped wife out a week back. Very efficient and knowledgeable. I had the same issue, they got me in and out within 20 minutes!
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April 2023 by Betsie Swartz
I made an appointment the night before and they had exactly what I needed when I arrived. Great experience.
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March 2023 by Brittany Mainiero
Great customer service! Environment is welcoming and clean.
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January 2023 by Ram Rod
Great place. I didn't know they do phone repairs. The folks seem really knowledgeable.
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December 2022 by Russ Polinder
Chris at the perryville store was an Awesome tech, he made sure I was happy with the install. The guy that took my call was also very helpful and courteous. Couldn't be more pleased. The guys at the Riverside store have always been very helpful as well Batteries plus you have some great people helping people !Thank You Chris.. Highly recommend batteries Plus
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December 2022 by Michael Kramarczyk
Helpful and polite customer service when I've been there.
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December 2022 by Kevin Boyer
I pre ordered the battery and scheduled its installation. Everything was ready and installed in just a few minutes. Quick service equals 5 stars and a thumbs up.
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December 2022 by Jamie S
Great service and they were able to change my battery quickly!Also great price!
