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September 2024 by Char Shelton
Steve called with a start date I called two days before to confirm no response he never showed after five phone calls and multiple texts he finally responded and said he didn’t have us scheduled. When asked what he was telling me he said he just doesn’t have time.
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June 2024 by Charlette Allen
Wonderful ..
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May 2024 by Mi O
If their services are like the way their vans drive around town then I’ll pass. Road raging employee on rural today was not cool.
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December 2022 by Ed T
We had one bedroom floor sanded and refinished. It looked so good we had Briggs come back and do a second bedroom floor. Thank you for a great job.
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November 2022 by Jackie
I have heard good things about the quality of work Steve does, unfortunatley I never got past him measuring for a quote. Unresponsiveness seems
to be the theme in the reviews.
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November 2022 by Steve Burger
Called for estimate on some flooring,slow response , never heard from Steve, happened twice . Went with another company ?
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June 2022 by Jackie McBain
I have heard good things about the quality of work Steve does, unfortunatley I never got past him measuring for a quote. Unresponsiveness seemsto be the theme in the reviews.
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February 2022 by Lori Ludemann
Briggs Flooring installed hardwood flooring in our home and were very responsive with the quote and initial scheduling of the install but are absolutely impossible to reach afterwards. The floor was installed on Jan 7, 2021 except for the doorway reducers which Steve said he would custom make and install in a few days. It's been a year of calling and texting with no response and my flooring is still unfinished. Terrible customer service.
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January 2022 by Hannah Williams
Called about having our floors refinished. Spoke on the phone after numerous tries to reach him. Eventually we set up a date and time. Waited at my property for close to an hour and he did not show. Thank you for wasting my time and energy for this inconsiderate service. What a terrible way to treat a new customer ??
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April 2021 by Sue N.
I had three rooms of new hardwood floors to finish. The bedroom was done natural and the living room and dining room were to be stained. Because of the amount furniture the dining room was to be done at a later date. When Briggs came out to finish the dining room (6 weeks later) they didn't confirm the procedure and did not stain the floor, just put the first coat of finish on it leaving me with two adjoining rooms that were different colors. When I called to say I wanted the floor resanded Steve said he would look at his schedule and get back to me. That was two weeks ago and two messages later. I understand mistakes happen but I think it's unacceptable not to correct the problem. Sue N.
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February 2021 by Tom Eickman
Great Job! Called to have hardwoods refinished. Steve came out and gave a quote that was in line with what I thought it would be. They came out on day one and hung plastic to limit sawdust and got to work. It was four days total from start to end, and well worth the wait. On day five, to take off my shoes and slide across the floor in socks was GREAT! Floors are so smooth and seem to keep looking better each day. Briggs will be my first call if I need hardwood refinished.
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February 2021 by Matthew
They did an amazing job! He was at my house within 48 hrs to give me an estimate. The price was good, and the time was taken to explain the whole process to me. I couldn't have been more pleased!
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December 2020 by Timothy Garner
Never came out to start job.Never called,never heard from them again.
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November 2019 by K Reu
I can't believe how great the floors turned out in our rental. The former tenants did extensive damage to the floors and I was convinced they couldn't be saved. Not only were they saved but they are beautiful! (Attached pic is before & after.)
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July 2019 by Deb
We had Steve come out to fix our Lumber Liquidator floor. We paid big money for the floor make this story short they sent me the wrong floor. The guy put them down and in the 4 years we had them we hated them. My husband said call Briggs flooring and see what he thinks. Steve told me it was white oak and still a good floor. He came back three weeks later to strip and varnish them. And do they look wonderful. I did not know that Steve would come out to Albany Wisconsin but he did. Do not go to Lumber Liquidator but call Briggs flooring instead. Thank Steve again for all your hard work.
