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February 2025 by Lydell Hopson
Very professional and time was very quick.
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February 2025 by James Henderson
Always helpful when needed
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December 2024 by Katie Weber
Removing the drive up has me so frustrated. Having only atm drive through makes absolutely no sense. Having to stand in a line 20 people long because chase made the decision to remove the drive thru has me questioning customer loyalty and that you care about the customer experience.
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December 2024 by Serina Myhre
Worst customer service ever!!!!!
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December 2024 by John Miles
Combining 2-Big Branches into 1-small compact Branch with 0-Drive up windows and No Business or Commercial Drive Up or Window is telling - that Chase doesn't care or want Commercial Customer's - getting into New location that has small cramped Parking Lot not going to work well . . .
Better re-think this model before you lose all your Commercial Customer's
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August 2024 by Jasha Anderson
I visited this location twice in both times I had a really good experience. This last experience was with William. He had to correct a mistake that someone else made and I thought that I would get sent away and told to simply make an appointment. That's been my experience at other branches. But he took care of it right then and there and he was friendly. I really appreciate good customer service especially when I'm stressed out. Good job! Thanks for making my day better.
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July 2024 by Katie Powers
Horrible customer service skills have been with this bank for over 10years the customer service at this branch is non-existent...
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January 2024 by Abraham Barrientos
Had a few questions & needed help setting up new accounts. The person who greeted me at the door was very kind. Therese was very helpful, personable & professional. I got everything I needed done. Thank you again!
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November 2023 by Barrett T
Poor customer service. Usually Chase Bank does an excellent job. I was surprised with this location.
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November 2023 by Jazz
I've banked with chase for over 5 years. Always used the same 2 accounts with no issues. Well about 2 weeks ago Chase Bank decided to close both of my accounts without any real explanation. I've never had any fraud reports or suspicious activity as confirmed by the countless reps I've spoken with over this matter. Apparently it was a "personal" decision by the bank. Since speaking out about the manner I've found that quite a few (over 10) local people have had this happen to them as well since September of 2023. I also found that my access to my statements and documents has been revoked and why? I called to ask for documentation regarding this ordeal and they have told me no its been sent out before but I have never received anything! This is absolutely terrible of the company to do to so many loyal clients. I highly recommend NOT banking with chase.
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November 2023 by R Tussey
Poor customer service. Usually Chase Bank does an excellent job. I was surprised with this location.
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November 2023 by Fatboi Eats Good Billups
Great bank!!
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October 2023 by Subena Lucas
Always friendly and helpful! Never a problem at this branch!
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February 2023 by Dorothy King
Great Bank. Staff are very friendly and pleasant to talk to. Always willing to help you with whatever problems you have.
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February 2022 by Stormy Douglas
Floyd is the man!!! Quick, efficient, and so understanding!! Helped me solve all my problems and answered every question I had. Could not have asked for better customer service. The young lady at the tellers booth (I didn't catch her name) was also fast, efficient, and very understanding. Between the two of them, everything was solved so smoothly, it's unbelievable!!
