-
October 2023 by Shawna Underwood
Recently had to have my wedding ring repaired (purchased at another store) because one of my stones broke and fell out, the staff was very knowledgeable and they do their own repairs on site. I wasn’t a fan of sending my ring out for repair like other stores do. They did amazing work! I got my ring back and it was so shining and like new! Unfortunately, they had to break my remaining stone so they could replace it, after enquiring about the stone, Mr Clodius, sensed my disappointment that the stone had to be broken to remove it and offered to replace it for me. It may not be the same one from my original ring, but I will still be able to make a beautiful pendant for my daughter. Thank you so much Clodius & Co you really went above and beyond. Please know I appreciate your kindness!
-
September 2023 by D E
I can't say enough good things on what I experienced. My request had a short deadline, many specifics, and a lot of personal significance. Clodius worked with me every step of the way to make it happen, and I could not believe how affordable it was. Every person I worked with was helpful and compassionate. This is a place that excels in what they do, and shows tremendous care to the people they're working with.
-
August 2023 by Stan Meinsma
Took in my wife's jewelry to be cleaned today and they were quick to assist me and so very helpful. Everything looked fabulous when they brought it out. While I was there I was even able to make an upgrade to suprise my loving wife and purchased some nicer diamond earrings for her. This is such a great place with terrific staff to take care of everything you'll want or need to make the perfect gift for the one you love! Thanks Clodius! Kerp doing what you!
-
August 2023 by Sara Haug
If I could give less then zero stars I absolutely would. I brought my wedding set in the Clodius because my diamond came out of the setting. All I asked for was to reset the diamond and they said no problem. They gave me a 10 day window to when I could pick up, and called me within about 3 or 4 to say it was done. I went in to pick up my ring and they prong work was shotty at best. Two for the 4 prongs were thick and completely mismatched to the other two. They apologized and said they would fix it right away. I waited another 4 to 5 days and they said it was ready to go. I went to pick up again, and this time the entire head was crooked!!! They acted like they had no idea how this happened and said they would replace the entire head for me. They called me another 5 or 6 days later to pick up, but never showed me anything regarding what new head they put on my ring. They never showed me anything to verify the quality of gold, nothing. Now, 3 days later, my brand new "white gold" head is turning YELLOW!!!!
-
August 2023 by Angelina Ciochetti
I used Clodius and Co. for ring resizing and it was such a quick and easy experience. I felt with 3 different guys from my initial phone call, the resizing and drop off, and pick up. Each treated me with such kindness and respect. I was so pleased with how quickly they were able to resize my ring and how affordable it was.
-
July 2023 by Maggie Howarth
I went in for a necklace for my daughter's 13th birthday. Found exactly what I wanted at a good price. Their jewelry is stunning and very unique. I highly recommend checking this place out for show stopping pieces.
-
July 2023 by Paul Fasano
I stopped in today expecting to drop off my watches for repair/adjustment. Christopher Clodius helped me on the spot. In no time I had both my watches serviced and was on my way. I couldn't recommend this jewelers any more!
-
July 2023 by Matt G
Extremely friendly and knowledgeable staff, great selection and service. Highly recommended, will be returning.
-
June 2023 by Mike Mcdonald
Great place to by engagement rings. They helped me so much I was able to get a beautiful custom ring and in my price range. And she loves it
-
June 2023 by Tim Bunk
Very helpful with the item that I wanted. I would recommend them to anyone.
-
June 2023 by Warren Burgess
Phenomenal experience!!! Christopher was very comfortable to work with and tremendously personable. I truly enjoyed all aspects of my visit to Clodius & Co and highly recommend them.
-
June 2023 by Dad
Best jewelry store i have ever been to great service everyone is knowledgeable
-
April 2023 by Nicole Garas
I recently took two pieces of jewelry into Clodius & Co for repairs. I had a necklace with a broken clasp and an earring with a missing diamond. I worked with Judy and she was so friendly and helpful, she worked with me deciding what kind of diamond to replace my missing one and worked within my budget, the repairs were so fast and perfect! More beautiful then I expected. My Husband did the pick up and found a ring for me, so we will definitely be a return customer. Outstanding customer service, Thank you Clodius!
-
March 2023 by Paul McCaffrey
My wife and I have been customers for years always had good service. However, we’ve always purchased an in stock item. I worked with Judy in January to find a special gift for my wife for a bucket list item that was going to happen on March 30. Judy researched the product and we got together in February and I place the order. The three items were to arrive the week of March 20th no later. Judy assured me if this. Judy had verified this with the supplier .On March 25th I called and spoke with Judy to find out when I could pick it up. She recalled the meetings and conversations we had. We even discussed me offering to pay for it when we ordered it, and she had said to pay when I picked it up. During our conversation she said she doesn’t see and order She said she’d have to call me back. She knew I was getting upset. I asked her again if it was ordered to which she replied , “no”. She never even said she was sorryYears ago we became loyal customers purchasing many items through the years. Once CC was the place to go. No longer do we deal that way. After coming home I informed my wife that I had ordered her a surprise for the March 30th and told her if Judy’s errors. My wife reminded to me she had two more separate bad service occasions with Judy. Once was for a necklace repair that went bad saying the bracelet was a poorly made design and flawed. She had Judy look it up and it was a product Cc had sold her a Fred years prior. CC tried to fix the bracelet a few times , never to be success saying it’s the best they could do. Never offering to take it back, being a flawed bracelet. My wife also reminded me when she had a diamond ring brought in because the prongs were catching on her clothing. Judy told her the prongs would have to be replaced and there would be a cost for it. Again a store product. Turns out the jeweler who did the repair only filed down one prong, no cost. Was Judy trying to make money. Honestly I don’t know but suspect.My wife also purchased a watch for me at CC well over 10 years ago. It is a great watch. One of the sales pitch was that they would replace the battery for free every time it needs replacing. They said bring it in and we’ll replace it while you wait. This year I took it on for a yearly battery replacement and I was told I’d have to leave it and pick it up tomorrow. I spoke with the older gentleman and ge said it’s a new store policy. I then asked shouldn’t that policy be for products purchased after the new policy went into effect. He said no. It cost too much to have a jeweler there all the time. I then commented that it’s just a battery. Anyone could replace it. This now is another inconvenience. Now a 45 minute round trip is two 45 minute round trips. I’d prefer to pay someone else to replace the battery while I wait than be inconvenienced taking another trip . Now I wonder if the lifetime warranty will be void if someone else replaces the battery.Years ago we enjoyed the CC customer service. No longer. Good customer service seams to be a thing of the past. Especially now at CC. Others may still receive good customer service at CC like we had at one time but we no longer care to try and find out.
-
February 2023 by Rachel Holder
Amazing service. I always feel like I get great one on one service every time I know the staff is knowledgeable. Christopher does an amazing job and take the time to really learn what you are looking for.