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September 2023 by Dirty ol' biker74
Quick, friendly service. Was able to efficiently get my issue figured out and resolved.
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September 2023 by Mike Leu
Carlos was a great employee and helped me get my new phone for what I was looking to get and nothing extra. Thanks carlos
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June 2023 by Carol Shook
Letitia was very very good employee I hope the company realizes what a valuable asset she is
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April 2023 by Jose Yanes
This company is shaped by the corporate bologny of AT & T. They want people to get a pre-paid monthly plan of $60 in order to get any deal (whether is an IPhone 11 or simple phone for just $49).Are they aware that competitors offer $30 a month plans and a free or affordable phone with a vast network.Where did this people go to business school?
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October 2022 by Robert Billington
Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit
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November 2021 by Jeremiah Smith
Nice clean and modern cheap and free phones
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September 2021 by Sandy Heiberg
Who says customer service is dead? It is alive and well on Rockton Ave Cricket Store in Rockford. Carlos and his lovely associate (don’t know her name) were both very courteous and friendly. Carlos helped me pick out a new phone, gave me a discount, and transferred my contacts and photographs to the new device. It is a great comfort knowing they are both there to help if I have any issues or questions about my service or device. I’ve been in there several times now with various concerns, and they have resolved any and all issues that I came in with. Five stars. Hands down.
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September 2021 by kathryn davidson
Wish I just understood simple cell phone.
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September 2021 by Mark Doug Owens
Carlos was and is a lazy employee that didn’t want to help me pay my $3 phone bill. 45 minutes in that store and this was the outcome. Also was told 3 months before that Cricket does not offer IPhones by this same employee.
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August 2021 by tiffany berry
I really like the Rockton ave store the people that work there are the best in the chain of Crickets ive been to they no everything
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December 2020 by Michele Maavich
Very good customer service.
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November 2020 by Lynnellen Peterson
Very nice
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September 2020 by carla rogers
The best Cricket store in the 815 hands down!!!! They always give me great deals and great customer service. Everytime i go in they greet me by name and have cheaper prices than the other crickets!!! Carlos and Lateshia are the best!!! Check them out!!!
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September 2020 by carter miller
I recommend this store to anyone looking for a phone. they are very nice i was in and out fast Carlos was very helpful he helped me set up my phone I lost my old phone and he got all my stuff back! he is amazing definitely saved me. Carlos deserves a raise or a promotion! I could not be more satisfied with my experience.
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September 2020 by brady jones
I really like the staff at this store they are very professional and fast I got a very nice phone and a really good deal they fixed my facebook and helped me Carlos is great! he is very smart and very nice. I would recommend this store to anyone looking for a great deal and very fast service.