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September 2023 by crazy act
Took care of my issues very quickly
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April 2023 by Carol Shook
The Spanish girl that work there at like it was big deal to try to help me!!!! That's NOT good customer service. That was the one on East State and front of the driver's license
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October 2022 by Jonny García
excellent attention. The girl is very friendly and the place is first class. only more current cell phones would be missing
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August 2022 by Learning Tree
In store people are fine. It’s custom service is terrible. There app doesn’t work much. Wrong totals. Can count on it
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July 2022 by Larry Washington
Lady VERY RUDE AND UNPROFESSIONAL!! They don't care if they make a customer mad so that they will drop there service! What a moronic way to conduct business!!
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June 2022 by David Sydow
This ISN'T a review of this place. This is a review of Cricket Wireless Corporate. I bought a phone off the Cricket website on 5/12/22 with the intention of porting my number over to Cricket. I received the phone the next day. The whole display didn't light up, towards the bottom of the display it was very dim. They sent me a return label via email and I sent the phone back. They received it on 5/17. I have not received a refund. They told me I would receive a refund within ten days of them getting my phone. They received it on 5/17. Everytime I call and as about the refund, I spend an hour MINIMUM on the phone, most of the time I have to call 3 or 4 times. Today I spent and hour and 10 minutes on the phone with them, not on hold, but being passed back and forth to people, before HAVING to hang up on them. Cricket is a nightmare.
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January 2022 by Jordan Mathos
Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!
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January 2022 by Cara Nielsen
Horrible customer service from the 2 females working tonight. 12/23/2021 at 330pm. One helped us, got the phone we wanted and proceeded to take phone calls, that must have been the manager on the other line, because the worker was talking about last night's drops and irrelevant things, also told us she got a raise, Then she stopped helping us to help another customer and got on the phone again all while holding the phone we were going to buy. We walked out and plan on never coming back. Never will go in this location again.
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January 2022 by Chris Derrickson
Associates to get paid to answer the phone don't like to help customers they are very rude you would think when you're trying to make a $100 payment on a line you would try to help somebody I guess my money is no good
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September 2021 by Rick Joe
Good service by assistant courtni
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September 2021 by Enrico Ovando
Courtni was the best person I have ever met and was very helpful
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August 2021 by Amanda Kemp
Was there way before closing and refused to let us switch to there company
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May 2021 by Courtni Morrison
Best Customer Service Team in the Industry!
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May 2021 by Ricky Wiggins
It was okay. It cost me money
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February 2021 by Zachary Russom
Who ever was running the shift on Monday February 15th at 10:00 is amazing