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June 2023 by Shawn Kelley
Great job keeping my old car going. They let me know what needs immediate attention and what can wait to help keep costs down. Tyler the service manager is great to work with to get everything done.
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June 2023 by Google user
Great job keeping my old car going. They let me know what needs immediate attention and what can wait to help keep costs down. Tyler the service manager is great to work with to get everything done.
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May 2022 by Buzz Morset
First time I used Anderson Service. A little costly but very thorough and professional. I will use then again.Services: Transmission
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February 2022 by Alyssa Morgan
I bought my first brand new car from here last August, I love it so much. Chris Walker is awesome to deal with, he made each step of the process so easy. I will definitely be back when I need a new vehicle.
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February 2022 by Jenny Boone
Tyler in the service dept is great to work with.
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October 2021 by Rhonda Smiley-Webster
Thanks Tyler for getting me in today, it's much appreciated.
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August 2021 by Predrag Ulemek
I did preorder the car. It's still somewhere on the ship coming to USA. For this part of deal I had fantastic experience and great service. Now, let's wait for car and see how it's going to finish.
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July 2021 by Aaron Andrews
Great people
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January 2021 by Terri W.
Worked with Chris Walker and had a great experience. Had the car I wanted in a week, and Chris was knowledgeable, honest, friendly, not a bad thing to say.
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November 2020 by Shelly R.
Chris was our salesman for our Nissan Versa and he was excellent to work with. Quite accommodating with our requests and helpful with our service needs. Never at any time did we feel pressured to buy anything from him. He let us take our time and when we were ready he provided us all the information we needed. He was always friendly with a welcoming smile. Thank you Chris!
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March 2020 by Amanda McFarland
Bought a 2017 Mazda from there back in January. The car ended up not starting one morning... so I took it into the service department when it still was under warranty, I had two thousand more miles to go before the warranty was up. After taking it to service at Anderson’s they said nothing was wrong. Then the same thing happened to me again a month later (after the two thousand miles were put on my vehicle and the warranty was up.) I had another shop look at my vehicle and they told me the battery was shot. In other words Anderson didn’t wanna do me the simple favor the first time and replace the battery for free when it was under warranty so now a month later i have to buy a whole new battery. Thanks Anderson Nissan Mazda.
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January 2020 by Ally K.
I was very disappointed in this dealership. I spent nearly a year trying to find my car. All I wanted was a 2018 Mazda6 in black in a touring trim or higher. I came here assuming that as a Mazda dealer they would be able to help me. Not only were their inventory options trash -all they really had was crossovers and a few Mazda3 & Mazda6- the salesman never even offered to check other Anderson lots in different locations. I told him exactly what I wanted and that I wasn't really interested in anything else and he completely disregarded it and was very pushy trying to sell me Altimas and Malibus they had on their lot. I ended up having to go all the way to Palatine, IL (an hour and a half drive) to Arlington Toyota to find the car I wanted. While there, not only did the TOYOTA SALESMAN teach me more about the features on the Mazda than the salesman here showed me on their showroom model, they taught me that dealers have the ability to locate a requested vehicle for a customer. I live five minutes away and I won't even be bringing my car here for service I'd rather find a different Mazda dealer. For the sake of the kid's job I won't mention the salesman's name.
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August 2019 by Anu H.
I had a very bad experience with this dealer. They misrepresented a car I was interested in. We spoke about it over phone and negotiated a price which was listed above market. I had asked about the car's condition. I drove an hour and a half to get there, the car has body knicks and scratches that were very noticeable. They were unwilling to fix it. They actually offered to send me a tube of paint home and made a lot of other comments to me that were just wrong. More over, they were rude and arrogant. Worst customer service I have ever experienced.
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May 2019 by Trina Walker
I just love my Mazda family they get you in and out and they are very polite. everytime I come there I am greeted they tell me hello how I'm doing.
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March 2019 by Kerri Howard
Amazing and fantastic customer service - best car buying experience ever!