FedEx Ship Center in Rockford, IL, is a reliable destination for packing supplies, boxes, and various FedEx shipping services. Customers appreciate the helpful staff, who assist even during busy times. One reviewer praised John for ensuring timely delivery of important medications, while another highlighted Sandra's exceptional service in printing pictures. Although many find the location convenient, some experienced frustration with the AI answering service when trying to locate the full-service site. There are mixed feelings about the overnight shipping service, with some customers feeling that it does not always meet expectations. Overall, FedEx Ship Center offers a range of shipping options, including expedited, standard, and economy services, and aims to provide a positive experience for its customers.
Absolutely great service. Efficient personnel and nice attitude towards the customer.
March 2025
Always pleasant and helpful. It is a great feeling knowing your package will arrive as ordered.
March 2025
John helped me greatly, it was 5:30pm friday evening. I had to get my husband's B/P and diabetic meds sent out so he could get them the next day. He got them as instructed. Ty John and FedEx!
