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February 2024 by Terry Houston
Love this place
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January 2024 by Jenny Munoz
Worst experience ever! I went today to look for a birthday present for my husband. I gotI’m line to pay, and behind the counter there was a girl and a man. Once it was our turn the man just looked at us and left to the back ( not a word was said, he didn’t even acknowledged us) the girl said “sorry I can’t take care of you I’m new and don’t have a register yet” at least she talked to us, the man got back and told her to go take care of other customers who needed help with finding shoes. Then he stares at us and just grabbed some labels and left to the front of the store, we were in shock , not a single word to us and left just standing in line. I left my merchandise in the counter and walked out to a different store; Where I was greeted, helped and was not completely ignored as a customer.
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September 2023 by Vanessa Luzadder
Felt like I was bothering them to look for a shoe. Definitely won't be back.
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September 2023 by Vanessa Horvath
Felt like I was bothering them to look for a shoe. Definitely won't be back.
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August 2023 by Kendrick Howard
No customer service they didn't speak or ask us if we need help... and when we asked for a shoe size we had to walk to the counter to the lady. And when she returned she never came from behind the counter to give to us. She never smiled..and to top it off while I was checking out she was on her personal phone and started a conversation with who was on the other end of the phone...I will never return what happened to customer service I if could it would be no star
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July 2023 by Roger Terhune
Lots of offerings and choices in a small space. Adults, Teens and children.
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June 2023 by Joana Gonzalez
I went in weds morning as I walk in NO ONE said anything to me I had to look for someone to help me get 2 pair of shoes I wanted for both of my kids one of them is a toddler size the other one is grade school. As I asked her for the shoe size for my oldest she stood there and said to me yeah but they are more expensive I said ok can you bring the size she "check" said I dont have it then I said well how about this one and she stood again holding the pair of shoes and looked at the price and told me this are more expensive and did not went to get the shoe for me I told her who is your manager here she pointed at him who was standing at the register did not even bothered to say what was the problem I had to go to him and tell him I felt disrespected by the way she was talking to me I did not asked for the shoe price I asked for size he just stared at me and did not say a word I literally left so disappointed I been buying shoes from them for a Long time mind you I came all the way from Chicago. No one of the staff said sorry or how to make the situation better I felt so upset and overwhelmed of how I was treated I always spend about 300 dollars here or more I hope they get better staff. She still has the nerve to tell me well I'm just letting you know the price to see if it's your budget ?
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February 2023 by Yankeesfn 2
Great selection of shoes and apparel. Friendly staff and easy to navigate store.
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January 2023 by Diana
Was in there today, waited at the counter for about 10 mins and no one came to help. As we were headed out there was a female worker next to the entrance/exit who had a clear view of the register but she was on her phone. She just told my husband and I to have a great day, that’s all the employee interaction we had…
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December 2022 by Kyle Rosa
I placed an online order for Air Force 1s as an early Christmas present for my daughter. They shipped fast. However, I received a damaged box. In addition, to my surprise, they sent me two left shoes! Both shoes were also dirty and looked like they have been worn. I had to drive 30 minutes to the nearest JD Sports shop to replace. I am only giving this 3 stars and not 1 because of the way the manager handled the situation. He called and found out which store they were sent from. I was able to get a new pair while at the store. I will probably not order online from JD Sports again.
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November 2022 by Mason Shearer
1.Lies about how many pairs are left.2.Backdoors3.Horrible service
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July 2022 by Timothy Dennis
Got the granddaughters shoes at a really reasonable price.
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April 2022 by JFKHottie 69 (JFKHottie69)
They never carry size 14 of anything in here it seems like going to have to go online and wait a week and a half or two weeks very disappointed
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January 2022 by Christian Cuevas
Do not waste your time nor money at this store. Was told that at 5 reserved pairs will be released to the public. 4:40 and I’m told they already sold. Worst customer service as well
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November 2021 by daniel schultz
Very dissatisfied with service! Purchased shoes that was on sale they rung up a different price went back and showed them the sale price and they refused to give me the sale price even though it had sale price tag still on it! Will never buy from them again! Very very disappointed!
