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December 2023 by Aenoy Vorravong
Smh on the staff ?
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September 2023 by US Army Rockford
We love buying Jordans from here!
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August 2023 by Lori Martinez
Purchased Jordan Tatum 1 shoes for son. They cracked in 2 different places the first month of wearing. Foot Locker would not return as defective or help in any way to make this right. Do not recommend this particular shoe or store.
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August 2023 by Kendrick Howard
We went there to look for shoes and the young black dude walked in front of us to put a shoe back...he didn't even acknowledge us or ask if we needed a shoe size.... he just starred at us very unprofessional.. if I could it would be no star smh where is the customer service
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July 2023 by Roger Terhune
Unfortunately, great selection, just not my size.
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March 2023 by Amanda Wakenight-Vronch
I wish their prices were a little bit lower but they always have the best shoes so I can't complaining now. The customer service is always great and everyone knows what they're talking about.
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December 2022 by Katie Pleviak
Buyer beware! Ordered Jordan’s for a gift which did not arrive on time. When I reached out to customer service they told me since it hadn’t shipped they couldn’t give me any information regarding delivery. So shoes didn’t arrive on-time and after multiple emails I received no customer service. Nor would they allow me to cancel the order even though it hadn’t shipped from the warehouse. I still have not received the shoes or a refund. My last inquiry e-mail I was told “I don’t understand your question, please reply with more information.” All the emails were on the same thread and they couldn’t deduce the problem?! Just horrible horrible service. Definitely buy in-store, but good luck getting an associate to help there either. That’s the whole reason I ordered on-line in the first place. Big, costly mistake!
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December 2022 by Joshua Potts (HaphDamned)
Unhelpful staff and infuriating availability. If your not a size 4-8 narrow, they didn't have it.
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October 2022 by Brenda Anthony
Even though they didn't have what we wanted they were able to help us find it
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October 2022 by Melissa J.
It's really ridiculous that you call the store, and they never answer the phone all day long. It makes you go elsewhere to spend your money. That's very bad customer service. Seriously!
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September 2022 by Aaron Mooney
I walked past this store in the Cherry Vale mall. The customers inside looked happy.
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September 2022 by Melissa Jack
It's really ridiculous that you call the store, and they never answer the phone all day long. It makes you go elsewhere to spend your money. That's very bad customer service. Seriously!
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August 2022 by The Queen
Love the shoes just not the prices???
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April 2022 by JFKHottie 69 (JFKHottie69)
Never have my size there size 14 got to go online and wait two weeks to get something it's ridiculous
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March 2022 by Shay Mays
I called and had a pair of Timbs put on hold. Left work early to get there before closing(closed at 6) made it there at exactly 5:36 and was told the store was closed?. Luckily the girl I spoke with was walking by and overheard and said oh I have them for you. Only giving 3 stars because the girl walked past and spoke up. If I wouldn’t have been able to purchase it would be a zero. Need better customer service!
