Geek Squad
Hours:
281 Deane Dr, Rockford IL 61107 Hours
About Geek Squad
Geek Squad offers helpful and friendly service at their locations. Customers have praised the staff for being patient and knowledgeable, making the experience positive, even when close to closing time. The appointment-based system ensures efficient assistance, especially for more complex needs. In addition to excellent customer service, Geek Squad provides reliable appliance delivery and installation services, with polite delivery personnel who are willing to answer questions. While their services may be on the high end of costs, many believe they are worth it for the quality of help received. Overall, Geek Squad is recommended for both appliance repairs and electronics support.
Most Recent Reviews
December 2024
We went to the store for help with the cell phones we bought and the truth is that we received good attention and good help from the young Galilea, she knew how to help us with everything, she took her time even though they were about to close the store, our experience It was good.
February 2024
Have always had great experiences with this location. The staff is very friendly, patient and they know their stuff. They're appointment based, so if you need help make sure to schedule an appointment unless you just have a question. The team is great and don't deserve the bad rap they get.
October 2023
Ordered a refrigerator and had it delivered. I was informed on my delivery date a few times, received a call to verify the date and time. The men from Geek Squad who delivered were extremely polite, and asked if I had any questions. Would absolutely recommend.
More Comments(30)
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