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September 2023 by LATRICE Randall
Director is the best!!! My daughter loves it at House of Grace! I would definitely recommend if anyone looking for a great daycare! Thank you Mrs. Brown your the BEST
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May 2023 by isaiah warner
My name is Isaiah Warner, and I basically grew up in this daycare. Mrs. Brown is so nice and wonderful I would definitely recommend going here.
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November 2022 by LiLi Valdez
House of Grace is a great daycare, my daughter loves it she has so many friends and Mrs. Brown is such a sweetheart. She took my kids in when I needed when i had no one else, she is very understanding and she really looks out for you as long as you are doing what you should be doing, don't ever take advantage of someone with a helping hand because you might not find it nowhere else. People might see the reviews and believe it but I’d say come see for yourself, and don’t believe what everyone else says.
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November 2022 by Tondi Craig
I'm a first time mother. Also new to the rockford area and trying to get on my feet. I was referred to this daycare by a friend whom children already attended the center. During the process of trying to get my children into the center, Mrs. Brown spoke to me about the forms and steps to take as if I had enrolled children into daycare before. She never asked me if i had any questions or needed anything to be explained to me. She's ALWAYS on her cell phone, so you have to talk to her while she's having a second conversation, which i find to be very unprofessional. I understand COVID has probably changed how things are normally done but Mrs. Brown nor anyone else ever offered to show me what the facility my children would be spending their day in looked like. What the play area they would play in looked like. I personally feel like my w2 month old sat in his car seat majority of the day. I asked to be given a document every day of what times and oz. my 2 month old ate...never received it once, out of 9 days. My two month old would come back home with bottles in his baby bag that would be filled with 6/7 oz of formula. What 2 month old is drinking 6/7 oz bottles. The formula would then be wasted as i wouldn't know how long it had been in the bottle and I'm pretty sure they also cut a hole in one of the bottle nipples. No one ever told me how my babies did for the day unless they were crying and then "they ready to go" would be the statements i would receive. After about 9 days of my babies going to the center, one day when my husband went to drop them off he was meet at the door by Mrs.Brown advising that my children could no longer attend as we had been denied for daycare assistance. No options or offers for us to pay so the kids could still attend. Nothing , just a you were denied. The place always felt like a bad place but i needed help. There are many other things i could complain about but i wont. im blessed that my children are currently okay but i wont be taking them back here.
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August 2022 by LiLi V.
House of Grace is a great daycare, my daughter loves it she has so many friends and Mrs. Brown is such a sweetheart. She took my kids in when I needed when i had no one else, she is very understanding and she really looks out for you as long as you are doing what you should be doing, don't ever take advantage of someone with a helping hand because you might not find it nowhere else. People might see the reviews and believe it but I'd say come see for yourself, and don't believe what everyone else says.
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November 2021 by Kathlynn Myers
This establishment should not be open. I have worked here and when I did as a mandated reporter there were so many things wrong that it was hard to count. There was no learning regimen set up for the children, there was not one staff member using a better beginning curriculum to ensure that the infant and toddler age group were properly learning and developing based on the standard for Illinois. The older children were not separated and were placed in the basement of the church that had holes in the walls lose furniture sitting around and nothing that could enhance a child's play other then a tv and movies which is not healthy for a child's development. This is a not a learning center but rather a neighborhood babysitting club. The children are disciplined by being yelled at or isolated in another room with no one there because the staff has to attend the other children. Children are told that they can physically hit another student if they are "bad" which was appalling to hear from my child as well as other children that attended this place. The director is very very unprofessional and puts on a front as though she cares but in reality she carries herself like a regular staff member who needs customer service training versus an actual director and if you miss one payment they will kick your child out of the daycare no matter the circumstance when that is not the policy of any other functioning day care center especially with the Covid pandemic. There is no document given to the parent when they make a payment and I overpaid and was not informed that I overpaid until the new year but my children were let go immediately. I paid my registration fee, I overpaid the first week and I made my next payment on time. The payment was supposed to be made on Friday 1/15/21, it was not paid due to other circumstances then the holiday was a Monday my children didn't go to school on Tuesday and Wednesday I came to pick my children up the director came to the door and said verbatim " You got my money" like it was a drug deal or something which was surprising to me I had never been handled that way by ANY daycare. I explained to her that I would double the payment on Friday and she stated " well this they last day here" shut the door and walked away without another word, very very unprofessional. This place should be a voice of the west, a pillar for low income families to uplift the community but it is the total opposite and should be shut down until they are evaluated and learn the proper way to run a business and a daycare center. To the current staff that works there this is not a dig at you but to the establishment as a whole. I understand everyone has to work, provide, and people need a safe place for their children but this place is not one of them.
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November 2020 by Rissa Bad
Miss O it’s clear to me you have some mental issues.. I seen the texts message between you and the director this is over a diaper rash and even after that you still try to bring your child back that Monday. We were closed Because it was a state holiday and we have text messages to prove these statements... Them you went call DCFS because we wouldn’t open the center for your child on a state holiday which schools and others centers were closed as well.. In the Text messages you were mad because you had no one to keep your kid on a state holiday... Then youTried to get revenge and called DCFS then when they came in they seem the text messages and did there check and seen you were lying... So I just making up a bad review is your last resort smh.. Its clear you have some real issues sister you would come in and talk to me before you went in the room to pick up your child..: It’s sad that you would lie like that but none of those teachers in the room drink I work with your son I don’t do any drugs and I’m very offended by your fall statements considering the fact that I’m a mother as well ..The Christian older lady you are referring to is well respected in here church it’s clear you don’t know her it’s sad to see you slander people that you don’t even know ..: I have work with your son almost everybody day he is a beautiful and sweet kids it’s so sad to see you are such a lier and troublemaker.:: DCFS always stops by whenever they feel necessary it’s been like that for years it’s funny how they never observe what you observed.: Its crazy how we have a large facility and you’re the only parent That are making these type of accusations... Do you think the other parents don’t care about their kids as well do you think we will have a large facility if some of those statements were true.... A lot of the staff members have multiple degrees and are good parents to their own children grandchildren nieces and nephews so the fact that you would make those type of accusations is outlandish and Sicking!!!!!! Not only did you not pay for your childcare you but us through so many unnecessary changes Obsessing over your child while at work... You would call us to send you pictures of your child sitting down eating lunch playing on the floor and even with those crazy demands we still complied with what you required of us as a center... Still that wasn’t good enough for you it’s clear you have issues bigger than us I pray for you and your mental illness.... We are a well respected daycare center that feeds the community and also helps the parents we are one of the only day care centers that don’t charge application fees how expensive co-pay fees... The director will let you leave your kids while you go look for a job for free... She will let you start your kids without getting payment and approval letters as Long as you are trying to get your stuff in... I have seen this lady help so many people for years and it’s sad to see people like you take advantage of her kind heart instead of being appreciated that she let you bring your kid with no payment no co-pay fees no application fee and yet you’re upset she kept your child for months and still haven’t received no payment and you’re slandering her name she should be slandering yours.....
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November 2020 by Taylor Smith
This a terrible center. Child was refused care due to a runny nose. What logical adult would actually consider a child sick and not eligible for care due to a runny nose. She didn’t have a fever or cough any symptoms that would be a reason for her to not be able to go to the center. They are lazy and don’t want to work and want to get paid from the state. This place needs to be shut down.
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November 2020 by Latisha Gill
I love ms. Brown and the staff my daughter is well taken care of. When I needed help asap Ms. Brown was there with no problem. Thank God and god bless. On our way ???
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November 2019 by Let’s Chat Tv
Sister Brown is a great lady she helps a lot of people just like the lady who is lien about what with her baby. She came to sister Brown for help and Sister Brown help her get away from her abusive boyfriend but she went back to him and he abused her baby but she lied on Sister Brown daycare to Protect her boyfriend also father of her child it’s sad that she would get on her lien when sister Brown helped her when she didn’t know what to do for free I’m a witness to the fact that she brought the baby in that way after she New what her boyfriend had done I have seen This lady help so many single moms with out thinking but unfortunately there not always greatful or respectful but she is a good women and has kept generations of kids DCFS and the police investigate the situation and also said the daycare had nothing to do with what happened to your son they said it was you or your baby father it’s sad you want hold your abusive Baby Dad accountable For his disgusting actions Krissy it’s sickening
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November 2019 by krissy Cudak
I want to know why my review from 3 years ago was removed. These people shook my son at 3 months old and he is now disabled and ventilator dependent. They mistreat the older children. And the lady who runs it seems to believe since the daycare is attached to a church that they do not have to follow the YWCA guidelines or DCFS Illinois laws when it comes to caring for children. Do not send your kids here.
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November 2018 by Darshanae Davis
Absolutely love Mrs.Brown and this daycare team my children enjoy going and I feel my children are always safe and in good hands.
