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August 2023 by Shelby Mevis
Unhelpful. Unsuccessful in resolving issues and cancelling policies. Not considerate of customer’s finances and being overcharged. Unsuccessful in helping customer’s get their money back. Not empathetic. Doesn’t return customer phone calls. This agent’s assistant also digs into other insurance claims unrelated to State Farm and gets a bit too nosey for comfort. State Farm has been a headache since day one, and is an ongoing headache as we exit. I do not recommend.
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July 2023 by Jasmin Abigail
They are amazing kind, caring, extremely helpful and empathetic.. I’ve been a State Farm customer since I turned 18 almost 15 years ago and have had 3 different agents by far this one has been the best..Honestly I have never personally spoken to Jason but Marlén an the other lady who work there are amazing..Marlén is fast, very knowledgeable and helpful.. Can’t see us ever going anywhere else..Best of all they are bilingual
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August 2022 by Yadi Ibarra
Very good service! Very friendly people and they make sure you get what you want. They always have a smile on their faces and always in a good mood. They will definitely get the job done
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July 2022 by poo pee
Very good service! Very friendly people and they make sure you get what you want. They always have a smile on their faces and always in a good mood. They will definitely get the job done
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May 2022 by Oscar Contreras
I have been customer for the last 4 years. Never gave a second thought to changing. They periodically review my policies to make sure I am getting the best deals and when adjustments need to be made, they make them. Everyone there is always helpful when I call.
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May 2022 by ade gutierrez
Great Customer Service, answered all of my questions. The Ladies are so helpful and professional.
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July 2021 by davids goldstarmother
The person I was talking to is not willing to answer questions and ended up hanging up the phone on me
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January 2021 by Melissa Blaser
Jason has been great to work with and has met all of our insurance needs. We'd never go anywhere else.
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February 2020 by Anthony p
Receiving anywhere from 1-3 personally addressed and addressed to you per week is ridiculous.. didnt respond to emails regarding this just continued to send them. Id rather use any other agency after dealing with this for over a year
