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February 2024 by Tootsie R.
It's JCPenney! So few of them left. Wonderful store. Get yourself out there and shop!
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January 2024 by Elsa Sanchez
It's nice, clean and they were helpful.
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January 2024 by Michele Hansen
Got allot of good deal
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January 2024 by Jennifer Johnson
Clean friendly but those prices
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January 2024 by Barry Dean
Nice place to shop for clothes and housewares,
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January 2024 by Jacob Woodbury
Disgusted by the blatant racism shown by the manager of the jcpenny portraits. When me and my girlfriend, who’s black, went to a different jcpenny we were allowed to take as many photos as they could get in the 15 minutes. 87 to be exact. However, when she goes to this jcpenny with all of her sisters, they are told they don’t know how many photos they can fit in and they “can’t do a lot.” They got 35. For the same photo package. For 6 people. They also had to wait an hour when the photos are scheduled. They didn’t even leave until after the store was closed when their appointment was at 7:00. The doors were locked. Crazy how she gets treated differently when she’s next to a white man compared to being next to her black sisters. Will never be going here again. I’ll stick to the madison location.
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January 2024 by L Johnny
Great sales and service. Very knowledgeable and helpful associates, especially Angeles. She helped me pick the perfect outfit for a very special occasion. Thank you so much.
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December 2023 by Isabel Alarcon
I love coming here and Angelica was a delight.
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November 2023 by Jennifer Hockema
I received an email that my order was ready, so I decided to click the button in the email and try their curbside delivery. I waited for someone to come and they never did. So I went inside to get my order. There didn’t seem to be anyone working curbside delivery. So the moral of this story is… place your order online; have it sent to the store to save the shipping cost; but plan to walk inside to the desk to get it! ?
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November 2023 by Margaret
I tried to return new shoes, no where on the receipt does it give a deadline for returns . Bought 08-04, tried to return 10-26. Told I went over their deadline. Stuck with shoes too big. Not happy, may just use Kohls from now on. Was going to use their online to buy the correct size , not shopping here anymore
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October 2023 by Ken Bilodeau
Clean environment in cherry valley better than some of the other locations think it's mall maintenance lol just kidding love this store but yes place was nice
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October 2023 by David Orr
The team member that helped my mom was wonderful. She was so friendly and did a wonderful job answering my Mom's questions in the apparel department. I wish I remembered her name.
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September 2023 by K Lund
This place.... Smells funny inside, needs updating or something. They don't have a lot of things I am looking for and the items they have are limited.
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September 2023 by Jason A. Ridley
Another one of the stores that's a chain but still people there treat you with respect and they go out of their way to help you find things you're looking for I applaud this company for still being in operation the employees are fantastic here
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August 2023 by Beatrix Doo
I ain't ever seen a sadder excuse for a JCPenney than this place which sucks since this is the closest one to me and every other JCPenney I've been to has a great selection of stuff not this one especially if your shopping big and tall like my partner has to