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February 2024 by Bob Musser
I had been told by another jeweler in McHenry IL, last year, the battery in my watch couldn't be replaced. I stopped at one of their competitors who sold Citizen Watches in Rockford, in the Cherry Vale Mall, but they didn't know how to repair the battery either. They told me to go around the corner to JLK Jeweler kiosk, "he can do everything " . JLK can. Give them your business!!!!
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March 2023 by Miguel Ángel Hernandez
Great customer service, they repair my grandmas ring and now looks like a new ring for affordable price. I will really recommend it.
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March 2023 by Alex Brodnicki
Went to get a ring fixed and watch battery replaced. The ring was done very poorly, it came out crooked and had a burn mark, it had to be fixed at a different store. The watch cover was also put back on crooked. Clear lack of care for the customers' products