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January 2024 by brianna cisneros
take your money elsewhere!!!! I’ve been here twice and both times customer service was terrible. The owner does a nice job on full sets. The youngest girl who works there has the nastiest attitude. She did my color change and the other girl who is mainly there for weekends did my pedicure. Not one time did either of the girls greet me before working on me and the youngest doing my color change on my full set never made eye contact with me and had a really nasty attitude. She applied a coat to my hand and I apologized to her because I said I did not like how the color looked. She sighs and gets up and walks away with an attitude and I even told her if it’s that much of a problem don’t do it. She has no manners whatsoever or knew how to show any respect. If I did not have an event to go to I would have walked out instantly. I was on my phone the entire time I was not a needy customer I was not difficult at all. It’s common when a color comes out differently on the hand and the customer brings attention to it. Both of those girls seem miserable working there and one girl even openly complains about having to be there on weekends. If you don’t like to be in customer service do not work in it. That attitude is exactly how you lose customers and will continue to. Im paying for a relaxing time that turned into me leaving frustrated. After the youngest completed my nails she did not say have a nice day or nothing. I don’t know what her problem was but it was disgusting to treat a customer like that. As soon as she went to start on a client she was all smiles and hi how are you to them. I rather pay extra somewhere else with a BUSINESS WITH REAL PEOPLE SKILLS. BAD CUSTOMER SERVICE IS NOT A GOOD TACTIC TO RUN A BUSINESS.
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December 2023 by Anna Quiroz
If I could give NO stars I would.Highly dissatisfied with my visit/service from JoVi Nails.I wanted to get my nails done. It was a Sunday. After calling seeing the multiple places in my city of Whitewater were closed. I decided to call around. All nail salons were closing soon/closed. So after calling I found JoVi Nails.Called the lady seemed very busy, but she did say how long I would take to be there I gave her an estimate she gave me a time for an appointment. When I went in I was not greeted. I walked straight to the bathroom was completely ignored. Waited as I saw people come in and get seated before me still waiting. 3 people were out in chairs before me. Which I was upset the male looked at me clearly and ignored me. So after waiting 30+ minutes, watching people being seated, helped before me and I drove 1 hour plus for the appointment. Not like the other walk-ins before me. I was angry. I walked out. I don’t recommend this place at all. Glad I did not waste my money hear. Skinny/ fat, white or not. Everyone should be greeted, treated equally. If you can’t do that you should t work in retail. DO NOT GO HERE!! ??????
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October 2023 by Kolbie Vanderwall
Have been going here for a few months and everything has been great until today when I tried to schedule an appointment with Bianca and the owner told me she doesn’t work Fridays but I’ve gone every two weeks on Fridays and tried scheduling for this weekend and he told me he doesn’t know her schedule she goes to church on Sundays and to call back? Just completely gave me the run around and very rude. Very unprofessional and will not be coming back.Service: Acrylic nails
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July 2023 by Sara Walker
Sandra was awesome! Really took her time to do a great job! The equipment seems a bit outdated but the facility is clean and well kept. I'll be back!
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April 2023 by Heather Weerda
Gel manicure on Friday afternoon and by Saturday several nails chipped and on thumb peeling off! Very disappointingServices: Manicure
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March 2023 by Tina Gonzalez
I started going to Jovi nails after another place destroyed my nails. They fixed them and my nails came out great. I have been going for a few months and my nails have never looked better or been more healthy.
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October 2022 by Jennifer Murphy
Avoid this place. It's overpriced for the terrible job you get. I was in there for 2 and a half hours for a basic full set and color. I had 3 rhinestone put on 1 finger on each hand. I left to the gas station and within 5 minutes the rhinestones were all falling off because they don't put a top coat over them. My nails look lumpy and ready to fall off. When they fall off I'm still going somewhere else. What an awful job, I'll pay more and actually get nails that don't look like my 11 year old daughter did them.Services: Sculpted nails
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October 2022 by Amber Holloway
Snow did an amazing job on my nails! I will be back for her to do them again!
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September 2022 by Mai (Monkeymaikia)
The people were friendly and the place was clean. I got a regular pedicure and manicure. The nail polish chipped off by day 2, the person doing my nails were rushing, the nail polish wasn't coated evenly, and my nails were not fully dry when I asked the lady. I normally get regular manicure and pedicures done and they don't look as horrible as this. I do not recommend this place ?
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August 2022 by S Patla
My first time here... I can't wait to come back! Bobo was the tech that helped me. I ended up getting a gel no chip manicure and a deluxe pedicure. What a great experience. I wasn't rushed and pushed through. He was kind and very professional. So far JoVi Nails dominates there competition by a long shot!!!
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June 2022 by Dulce Hernandez
I loved coming here but after new management took over it just hasn’t been the same. The nails were no where near what I wanted but the lady couldn’t do the ombré that I wanted after they told me they could. She was getting upset because she kept having to redo my nail but it was just not what I wanted. These were suppose to be my birthday nails, so after I just had her do one color and add rhinestones but as you can see there so many air bubbles some of my nails didn’t get to finish drying up, I literally just got them done yesterday, overall i was not happy with anything it was not worth $110, while I was there I was really regretting not going to this other place. I’ll probably still come back for pedicures but never for my nails. Really debating whether to get them soaked offServices: Acrylic nails
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January 2022 by Markeisha Robertson
Haven't been to this salon since the original owners left and I can clearly see a difference but went for some girl time with a friend. For cleanlines, I had some concerns but some typical things that unfortunately most nail salons do. They painted my no chip pretty fast with no caution so I got patchy glitter and bumps they filed and buffed. And now not even 24 hours later I have polish that either didn't get a chance to cure or they buffed away the side cap and the polish is lifted. And my friends nails length fine but the polish, sheer and not by choice. Instead of saying anything he moved on with the polish so fast before she could ask if they could do something about the glitter not being what the sample looked like and she was done and stuck with it.
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January 2022 by Vanessa Marquez
PLEASE DO NOT GO HERE!!! Back in may of this year I went to get a pedicure as u can see in the first picture. This lady was so rough on my feet she poked my skin and the inside of my toe to harsh!!! One week passed by my right big toe was swollen i instantly knew it was from my pedicure? I was debating if going back to the salon and refund my money or even calling the state on them but I didn’t & I regret it. My toe was extremely infected bc of that lady, idk if there tools were infected but this place is canceled!!! I was a regular in this Solon, i had no complaints about this place until the old owner left. These new people are rude and so unprofessional. I hope my story helps, I regret not speaking up sooner until now.Service: Pedicures
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October 2021 by Bre C
First time there. Taco did my nails and I absolutely love them! I definitely found a new nail place :)
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October 2021 by Andrew Rose
Just had my first treatment here. I got a basic pedicure and what can I say Maria J. Did an awesome job and my paddies look fantastic! I will definitely be coming back and I recommend Jovi Nails.