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February 2024 by glenn g
Ever since KW on 251 next to Culver's installed the new car wash my vehicle never gets cleaned the way it used to
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July 2022 by Ken Tyson
Gold Standard of gas price gouging and price manipulation. Always conveniently higher on gas prices to the tune of 60 cents a gallon at times than surrounding stations. And were supposed to blame the middle man and not the station owner. Your ripping people off. This company pays same wholesale price of fuel as anyone else.
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January 2022 by Michael Hedrick
If I could give less than one star for the N. Main and Halstead location I would. TERRIBLE CUSTOMER SERVICE and the worst one is the so-called manager. I was there this morning and there were 3 people behind the counter including the manager with one person waiting on the line of 8 people. I asked if one "Gentleman" was the manager and he said yes can I help you. I said this line is ridiculous he shrugged his shoulders, and went back to talking. I'm sure the Company will blame his bad customer service skills on COVID.
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October 2021 by Kerry Everett
All I can say is the Mobil on Broadway and 22nd is hands-down my number one stop daily. The staff there and friendly, welcoming and interactive with the customers. It reminds me of a neighborhood station or store from the 70's. The young lady on 3rd shift is the most awesome. Let her train your staff to come and you will outshine all other customer service entities. ?
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October 2021 by Niki D
Visiting the Mobil on n2nd just north of Harlem in Machesney Park. I find it strange that the company promotes shirts with innuendos (save second base, with baseball mitts over the breasts) however not one person employed was wearing a mask. Including the guy making the food. I understand masks are a pain to wear all day. I also understand supporting breast cancer awareness.. I just can’t understand how a company so prominent in the community can choose a graphic shirt like that as a uniform yet choose not to help keep the community safe with the mask mandate. I get that there’s a nice barrier between the employees during check out.. maybe consider wearing masks while on the floor and making food?
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October 2021 by joel t. sprecher
Jim, who is manager of store just outside Middleton came out of the store, IN THE RAIN no less, and helped with with my C.C. Don't get service like that much anymore.
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October 2021 by M Alexander
Favorite gas. Favorite food, nice people and place, and I get rewards!!
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October 2021 by Adam Erickson
rear wiper arm assembly blew off during a car wash and i received a call from someone in corporate and all she could say while laughing about it was " the dealership should handle it, it was pry a defect and you have bumper to bumper warranty"! Wasnt the first was this car has had, but itll be the last at their locations. Not very courteous or understanding, so i said I'll take my $30 loss and do it myself, because you think its a joke!
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September 2021 by Joel Sprecher
Jim, who is manager of store just outside Middleton came out of the store, IN THE RAIN no less, and helped with with my C.C. Don't get service like that much anymore.
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October 2020 by Marquetta Alexander
Favorite gas. Favorite food, nice people and place, and I get rewards!!
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August 2020 by Maria G
Very bad customer service!!
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May 2020 by Patsy Jutras
First have your employees wear masks not wearing them is very disrespectful to everyone clean up your store especially the new one on Alpine it looked like a dump no marking on the floor very very bad to allow not to follow the law. Will no longer go to any of them because you do not care if your associate spread the virus very bad business decision.
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November 2019 by Angela Raye Grimes
Abysmal customer service by way of threatening and extremely unprofessional behavior on the part of the staff at the 1010 Davison Dr Sun Prairie WI location. My brother, who is white and has dredlocked hair was verbally assaulted by the staff who were apparently on a smoke break outside. He felt very uncomfortable and was afraid to go inside to purchase a beverage. I feel that managers should have a discussion with their staff regarding appropriate behavior and basic civility.
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May 2019 by Bobby Mahr
Worst customer service experience ever!
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November 2018 by Michael Kramer
Always good service. Most the workers are pretty nice too
