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April 2024 by Barb Smith
Leslee is very helpful, informative, full of lots of ideas and has a lot of patience. I am glad to have been able to work with her now and in the future.
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April 2024 by Teri Janecek
Kiana did a great job showing us different furniture pieces and helping us decide on fabrics. She had such a pleasant personality and provided excellent customer service.
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April 2024 by Cindy Ratzek
Buying process was easy! Excited for quick delivery of our chairs.
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April 2024 by Bob Zoeller
Kiana is the ultimate in professional customer service. Not only is she extremely knowledgeable but she is also very respectful. We both felt very comfortable throughout the entire experience.
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April 2024 by Nic Koch
My initial encounter was perfect. I had a question the next day and called the store, I got their voicemail so I left a message no one has called me back.
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March 2024 by Dave Korsky
Our visit was extremely successful and pleasant. Patria Eisenman knew just where to take us to replace the recliner I bought in 1998. She took us to a recliner that is almost the same. She was very knowledgeable and we couldn’t have asked for a better salesperson. We came to just look, but decided to buy. Lazy Boy makes a durable, quality product that is very well built.
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March 2024 by Kelli Mulkins
Not impressed with customer service. My parents bought a new recliner as a replacement and La-Z- Boy wouldn't offer to remove old one. Had a similar experience previously.
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March 2024 by Dayle Paulson
Eileen McCoy gave us good service, answered all our questions, allowed us time on our own to look around then guided us to what we were looking for along with lots of infirmation about our items we purchased!
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March 2024 by Kathy Walton
Excellent purchasing experience with Kiana — she helped narrow down options, encouraged us to try the free design services, and we put the deposit down yesterday. Hoping the rest of the process goes this well!
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March 2024 by A J
Kiana Ledesma gets 5 stars !!!!!!!!!!!!!!!!!!!!!!!!!Excellent knowledge and professional service
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March 2024 by Andrea Haller
Amber was very helpful and provided excellent service! It's why I drive in from Chicago to go to this store location.
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March 2024 by laura akerman
Had a wonderful day with Scott the manager. He was patient and listened to what we were looking for.
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March 2024 by Kent Akerman
Excellent personal attention to our needs
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March 2024 by gamerLYNDA MARTINEZ
I received very helpful, friendly, non pushy shopping. I am really satisfied with my purchase and the price I got. The furniture is lifetime guaranteed. I don't purchase furniture very often so that guarantee is great to me.
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February 2024 by Christo Ski
Pat E. Was wonderful to work with.It took us 25 years of searching for the right recliner & Pat E. put us in it in under an hour!The value of a furniture store is the value a sales specialist brings to the encounter & Pat E. Brought the value.She asked the right questions and paid attention to our non verbal communication to understand what we were really looking for not just what we thought we were. She pointed out things we weren't thinking about but would be important eventually.We highly recommend Pat E.
