Lonnie's Carpetmax is a trusted flooring store located in Rockford, IL, known for its friendly service and quality products. The store offers a wide selection of flooring options, including carpet, wood, vinyl, and laminate, suitable for both residential and commercial needs. Customers appreciate the in-home service, which helps find the perfect flooring for their lifestyle, and the knowledgeable staff who provide expert advice in sales and design. As part of a large nationwide group, Lonnie's Carpetmax benefits from significant buying power, allowing them to offer low prices on thousands of flooring types backed by strong warranties. Many customers highlight the company's excellent service department, which stands behind their products and installations. They have experienced repairs for grout cracking, squeaking wood floors, and other issues, all handled promptly and professionally. The quality of flooring is often praised, especially the higher-quality padding used in carpets that last much longer than previous installations. Customers also commend the installers for their professionalism; for instance, one installer cleaned up thoroughly after installing laminate in multiple rooms, and another installed countertops perfectly, despite minor issues with the sink faucet placement. The staff, including standout team members, is highly recommended for their professionalism, patience, and helpfulness. Customers express strong satisfaction, stating they would return for future needs and recommend the store to friends. Overall, Lonnie's Carpetmax is celebrated for its quality products, excellent customer service, and commitment to customer satisfaction.
This is the best place in town. Fast excellent service and workmanship! Good price!
December 2025
We love our new floor. Chris and Mike did a great job! Thank you Luke, Chris and Mike.
June 2025
I had absolutely nothing less than an amazing experience at Lonnie's. Travis, our sales rep, was on top of everything we needed, gave me a competitive price and had amazing installers who did a great job of cleaning up!! Highly recommend!
