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November 2023 by Lauren Musial
My husband and I love this dealership!! The only one we've bought cars from and haven't had ANY issues and their customer service is amazing!! I just bought a car from them a little over a week ago and it was the best experience ive ever had. Adam was the sales person that worked super hard to get me into the car I wanted and I really felt like him and their finance team did such an amazing job with how hard they worked to get me a great deal! I am definitely going to continue to refer everyone I know to go to this dealership! They exceeded my expectations! 10000/10 :) Thank you thank you thank you!!
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November 2023 by Salena Reyes
My experience here with Lou Bachrodt was very nice. My salesman wasn't pushy and helped me into a 2024 vehicle. I had my mind set on Capital one financing but they found me a better rate. I'm extremely happy with my new car and my whole car buying experience. I will return. Thank you Al and the Lou Bachrodt team
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November 2023 by Mary Jane D'Angelo
Nathaniel was phenomenal to work with! I’ve never had such a smooth, enjoyable, and fun experience buying a new car. Everyone I worked with was kind and completely real with me. If I could give 20 Stars, I would!
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November 2023 by Barbara Schwengels
Very happy with our sales person Barb Madisen. Barb was able to answer all my question about the Trailblazer. This is the 3rd vehicle we have purchased from Lou Bachrodt. Ask for Barb, she'll be ready to answer all of you questions.
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October 2023 by mark schabacker
I’ve bought several vehicles from Lou Bachrodt. If you’re looking for a vehicle stop by and look for Sam Ferille. Sam is the best salesman at Lou Bachrodt and he will take very good care of you. Sam will not pressure you into a vehicle and will fight for you to get the best price available. Sam is awesome and Lou Bachrodt should be proud to have him as a salesman.
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October 2023 by Joy Ann Baumgartner
all employees are always welcoming and cooperative. Brian checked me in and went over needed maintenance. When finished, in a very reasonable time, I was advised of future maintenance needs and made a new appointment. Very thorough and always a pleasure to work with a fine team. I often recommend this dealership to my friends and neighbors.
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September 2023 by Jerret Lloyd
I recently had the pleasure of working with Allie!!!!! She is a phenomenal saleswoman she helped me finance my car. Her exceptional service and expertise made the entire process smooth and enjoyable.I can confidently say that her dedication, knowledge, and exceptional customer service skills have elevated my car-buying experience to a whole new level. I highly recommend her to anyone in need of a reliable and trustworthy saleswoman who will go the extra mile to ensure your complete satisfaction.
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September 2023 by Terry Pickens Bridwell
The appointment was for 10AM but there were quite a few ahead of us. If I remember correctly, we were there a total of 1 1/2 hours for an oil change. One thing I would like to mention is that when any other work is recommended, it is not on the paperwork. How are we to remember, if we do not get a copy of what the mechanic is suggesting that we need done? Any other place that we have ever taken a vehicle to, recommendations were always listed on the paperwork. Otherwise, no complaints.
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September 2023 by Eric Schachte
The Buick service team was legit outstanding. I brought in my wife’s car in twice for an A/C problem. Both times the car was fixed super quick (within a day or two). Chantel and the rest of the team was super great with communication and responsiveness. There was still a problem with the car when I brought it back the second time and they made it right without blinking an eye. Honestly they did great and I was super happy all around.
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September 2023 by PATRICIA DELAGARZA
We have bought our last 5 cars/trucks at Lou Bachrodt! We have had a great experience each and every time! Mr Joe Luy is the best! He treats us like longtime friends everytime! We recommend him to everyone we know who is looking for a new car/truck!
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August 2023 by Nalla Carrington
Jovany was absolutely the best!!! He went above and beyond to make sure I was literally overly satisfied with my purchase. I love my car.
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July 2023 by Ashley Robyn
Al Luna & the team went beyond above & beyond for my husband & I to get us into a vehicle this very same day! They listened to our needs, understood our situations & were willing to do what it took to get us taken care of & in a safe, reliable vehicle we are beyond excited to have! Thank you again Al & everyone at Lou Bachrodt for helping us in more ways than one! It was an absolute blessing to come upon you all today!
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July 2023 by lay paw
Was looking at some trucks on the lot when Kyle approached me. I initially told him I was just looking and he offered to help me. But what I can say is that I definitely am glad I took his help because I ended up finding a truck that had everything I wanted at a great deal too. So if you happen to be looking for a vehicle I would absolutely recommend to go him for a great deal and a fun experience! I had an experience here that I haven’t gotten in a long time and I wish all places and the people in them were more like Kyle. Will be back in the future! Hopefully won’t be for a good while haha
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July 2023 by Nora McGinty
Most wonderful experience I have ever had buying a vehicle! Fil the sales manager was awesome to work with! Our salesman Kyle really knew his inventory and the product! It was the smoothest transaction, I highly recommend
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June 2023 by Thomas Rhode
Helping my parents look for new cars. John was super helpful. Not only got them a good deal, but he wasn’t pushy about the sale either. He also helped explain financing to me in a way that I could understand and look forward to. Definitely plan on speaking to him when the time comes for me to get a car. 5 stars!
