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November 2023 by Sherwin C.
Love's does it again. While I generally can't say that I look forward to stopping somewhere on my travels, everytime I run across a Love's I will definitely use it as my stop for gas, restroom breaks, and snacks. Without a doubt, they have really changed my perception of what a travel stop should look like, providing a great alternative to the Illinois Travel Oasises which seem to be dwindling in number. The gas always pumps quickly with easy to use reward programs, the restrooms are always well stocked and clean, there's plenty of souveniers to buy, and I'm surprised at the massive amount of snack and especially drink options that are available. In addition, the massive amount of parking space makes it a great place to hangout if you need to take a rest.
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November 2023 by Ryan D.
I love Love's Travel Shop. When my husband and I travel and we need to stop, I love it when there is a Love's Travel Shop on our route. This shop in Rockford has clean bathrooms and a wide selection of food and drinks. We even bought some lottery scratch off tickets on the way out. You can even get fast food at Hardee's. I highly recommend Love's Travel Shop.
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November 2023 by Eric J.
Today I went to pump gas and the pump encountered some type of glitch. It took a long time to clear up and took several trips inside to discuss the matter with the clerks. Despite the problem- the girls were friendly and apologetic and worked promptly as they could to fix the issue.
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October 2023 by Monique Johnson
I want to take time and commend Ms. Kaitlyn Martinez . On how she was so professional at loves dealing with fountain drink. I thank her so very much . This company need management of this kind whom put her customers feels first ! Again i thank her so much !!!
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October 2023 by Caleb D.
The gas station and restroom are clean. But almost. Every food product are two or 3 months passed expiration date several time I visit.
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September 2023 by Rae Cavitt
I lost my wallet traveling and the manager went out of her way to find me on social media and mail it to me. She was very sweet and considerate; all of my cards were in my wallet :)
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August 2023 by H “Honest” R
Kaitlin and Ashley were great but the lady that Kaitlin called the big boss that worked near the driver’s entrance she was okay. She wasn’t rude as far as speaking but I did see her place all receipts for me on the counter and placed other people receipts in their hand. Other than that the store was clean.
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August 2023 by Olivia Pina
Cashier gave me and my husband especially a hard time buying a beer. Accused my Mexican husband of impersonating someone because his beard was shaved on my ID picture… she refused to scan my ID in a separate register when her register scanner was broken. She just kept insisting they weren’t real even though both IDs scan just fine elsewhere. Trying to get in contact with corporate. There were a group of white kids in front of us buying alcohol and she had only asked one of them for an ID… meanwhile my husband and I were hassled. Even though the manager came by and said the ID was real she allowed her employee to hassle us. I want the video of the instance. This is unacceptable. Prejudices shouldn’t be advertised at your register, your there to work. What kind of message is that branch sending. It was so demeaning how many people stood by and let her treat us that way. I’m in shock.
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August 2023 by Abdikadir Ibrahim
The emplyees here are always on bad mood or attitude towards some people. They get angry quickly especially late night shift people. Not good service at this location.
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July 2023 by Janine Cavanaugh
As truckers this is one of our favorite Loves. All the employees I interacted with were friendly, big parking lot with plenty of room to maneuver, new and nice inside, shower had great water pressure, washer dryer worked just fine, and if you nose into a spot you actually get a view of some nature. We’ll definitely be back whenever we’re in the area.
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July 2023 by Cindy Tully
Nice clean place with lots of variety, but $2.00 per page for a photo copy? Insane.. Another big chain company price gouging truck drivers..
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July 2023 by Jeanne W.
We needed gas and the bathroom...I cannot say enough about the condition of the bathroom and the nice young women who was cleaning it. It's not too often you find a place that has a clean bathroom so this was pleasant surprise!! Thank you:)
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April 2023 by Mimi Gee
Everytime, (whenever i do) come here before work, the workers always seem like they’re mad. Never greeted, or even get a smile from them. Always look miserable. One time i went to the bathroom, while one was already in there cleaning, she looked so mad that i came in, sorry that I am a customer and I had to go to the bathroom, if these people are so unhappy with their job, they should definitely work somewhere else not around customers, or get re-trained in customer service because they definitely need it.
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April 2023 by Christian Wolf
We travel ALOT and loves always has a smile for you ! Except for the one in "lodi" California. Stopped to take a shower there and this little Mexican chic kept walking into my wife's private shower room . We have stopped there several times and this same chic always does this ! Last time I went off !!! 3 sticks and your out so avoid loves travel stop in lodi if you need a shower if you want privacy ?
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March 2023 by Jennifer Winthurst
It has Hardee's attached to Love's. Very clean store and bathrooms. Very friendly staff. They have a lot of hot food and fresh fruit options. They also have electronics and car stuff for sale. They also had little gift stuff. My hubby loves their jalapeno cheddar hot dogs. They also sell Coke Zero on the fountain.
