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April 2024 by carol scott
Scotty was our sales rep and I must say he was absolutely your best employee I've dealt with! Give that man a raise!!!
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April 2024 by Ronald Brux
Good customer service
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April 2024 by Sandy Oliver
The gentleman that waited on us was an amazing help
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April 2024 by Michelle Rogers
Very nice guy that worksthere ,knew a lot about the products. No pressure to buy and they keeps a profile in case you come back and when you lay on mattresses they can pull up which ones you like and that's a bonus cuz I would probably forget hahaha. I believe his name was Scotti.
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March 2024 by Ian Johnson
Very smart people they really know their stuff. They also take the time to work with you and find you the best comfortable sleep. I highly recommend them.
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March 2024 by Allyson Lawless
Scotti was extremely helpful to us. He walked us through several versions of what we wanted. He was friendly and easy to work with! We would recommend shopping here for mattresses.
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March 2024 by Jackie Parks
Great customer service!
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March 2024 by Jeremy Enke
We stopped into Mattress Firm tonight simply to "look" at new mattresses and ended up being so impressed we bought one. Our sleep expert was Scotti and he was extremely knowledgable and helped us choose the right mattress for us. The sales process was amongst one of the smoothest and lowest pressure ones that I've ever experienced when purchasing a higher ticket item. I would highly recommend this company and especially working with Scotti for anyone in Rockford who is in the market for a new mattress.
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March 2024 by Dwight Horton
Excellent experience and exceptional service. Very knowledgeable of the product line.
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March 2024 by Jon and Gwen Roen
Chad was a fantastic representative for Mattress Firm of Rockford, Illinois! Stop in and see him for your mattress needs. He is hard working and honest!
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March 2024 by Sheri Goldsmith
Exceptional service! Chad was wonderful to work with! Love my new mattress!
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March 2024 by Axis Avani
I received prompt help and walked away with the product I was looking for. The bed frame was so easy to set up! Maximum 2 minutes.
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March 2024 by Mia Marshall
Very satisfied with my purchase. The sales guy Ian was very nice and helpful
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March 2024 by Vinitive Vinitive
Amazing customer service!! Picked an amazing bed and it’s so comfortable, thanks to Scotti. Can’t wait to get it
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March 2024 by Dan Perko
Scotti was very helpful and took the time to explain all the difference in the mattresses